Senior Business Execution Training Consultant – Payments Change Delivery
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Arizona • Minnesota • United States
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Salary
💰 $87,000 - $154,000 per year
Job Level
About the role
- Consult with business leaders, managers, Product Owners, Business Analysts, and Subject Matter Experts to assess training needs and recommend learning solutions.
- Lead end‑to‑end training execution including needs analysis, content design, development, validation, delivery, and evaluation.
- Translate complex technical, operational, or regulatory information into clear, concise, and easy‑to‑understand training materials.
- Develop training plans outlining objectives, modules, timelines, delivery methods, and success criteria.
- Create user guides, job aids, instructor materials, and other resources to support operational readiness.
- Facilitate training in virtual and in‑person settings for small and large audiences.
- Monitor and assess training effectiveness through knowledge checks, surveys, performance results, and stakeholder feedback.
- Provide recommendations on tools, templates, and methods that improve the scalability and quality of instructional materials.
- Conduct research and analysis on business and operational initiatives to support data‑driven decision making.
Requirements
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years developing training content, technical documentation, or technical writing.
- 4+ years delivering training in both virtual and in-person environments.
- Strong PowerPoint and presentation design skills.
- Experience across the complete learning lifecycle: consultation, analysis, design, development, facilitation, and evaluation.
- Experience supporting financial services organizations; Payments Operations preferred.
- Strong analytical skills with the ability to synthesize data and produce actionable recommendations.
- Experience coaching, mentoring, or influencing team members in a matrixed environment.
- Strong written and verbal communication skills, including listening and questioning techniques.
- Demonstrated relationship-building skills, adaptability, and commitment to continuous improvement.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training content developmenttechnical documentationtechnical writingneeds analysiscontent designfacilitationevaluationdata analysisPowerPointpresentation design
Soft Skills
analytical skillsrelationship-buildingadaptabilitycommitment to continuous improvementcoachingmentoringinfluencingwritten communicationverbal communicationlistening