Execute the enterprise RCSA service modeling standards and practices
Lead initiatives requiring specialized knowledge to support risk management efforts
Build effective relationships with HR service leaders and partners
Conduct root cause analysis and develop business cases for technology, staffing, and structural recommendations
Evaluate processes and identify underlying risks across stakeholders, mapping out issues and making recommendations to mitigate risk across end-to-end service
Develop metrics and controls for future improvement opportunities
Ensure effective use of cultural focus, tools, and operational excellence methods
Coach multiple cross-functional redesign teams
Make decisions and resolve issues to meet business objectives
Interpret policies, procedures, and compliance requirements
Collaborate and influence across all levels, including senior managers
Lead teams to achieve objectives

Requirements

5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Working knowledge of HR processes and services
RCSA refresh experience, service modeling facilitation, consulting, or workshop facilitation
Proficiency with enterprise modeling standards using iGrafx with strong QA results
Lean Six Sigma (Green Belt or higher)
Process simplification mindset that guides stakeholders to address risk at the source and recommends design enhancements that leverage automation using modern tools, including Workday, ServiceNow, low code no code, ML/AI solutions.
Ability to quickly establish credibility to build and maintain effective working relationships
Excellent verbal & written communication at all levels.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Process EngineeringRCSAservice modelingroot cause analysismetrics developmentLean Six Sigmaprocess simplificationautomationiGrafxQA

Soft Skills

relationship buildingcoachingdecision makingissue resolutioncollaborationinfluencecommunication

Certifications

Lean Six Sigma Green Belt