
Senior Administrative Assistant – Commercial Banking
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • United States
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Job Level
About the role
- Serve as the operational point person for the Commercial Banking team, ensuring seamless coordination across offices and partners.
- Identify opportunities to reduce administrative tasks Leaders and Relationship Managers and improve workflow efficiency, including support with scorecard management, business reviews, and pipeline materials.
- Execute special projects and business initiatives on behalf of leadership, delivering clear, actionable reporting and insights.
- Prepare reporting and dashboards using Excel, PowerPoint, and Microsoft Copilot; source and pull data from ProfitView and other internal systems.
- Maintain and update operational scorecards, ensuring accuracy, timeliness, and clear visibility for leadership.
- Conduct light research and analysis to support market strategy and client engagement efforts.
- Manage scheduling, calendar coordination, and meeting logistics for key leaders as needed.
- Partner closely with the Executive Administrative Assistant to ensure smooth operational alignment across teams.
- Coordinate events and internal/external marketing tasks, materials, and communications in collaboration with the broader Commercial Banking team.
- Assist with client‑facing and internal communications, ensuring brand and messaging consistency.
- Support event planning coordination, executive briefings, and follow‑up materials.
Requirements
- 4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience in commercial banking, financial services, or a business operations/support role preferred.
- Demonstrated ability to manage multiple priorities, meet deadlines, and maintain exceptional organization and accuracy.
- Strong proficiency in Excel, PowerPoint, and Microsoft 365; Copilot experience a plus.
- Proven ability to manage multiple deadlines and coordinate with cross-functional partners.
- Strong critical thinking skills with the ability to anticipate needs, connect information, and propose practical solutions.
- Excellent communication and relationship‑building skills; comfortable partnering across teams and levels.
- Proven ability to work independently, take initiative, and maintain a high level of confidentiality and professionalism.
- Comfortable working in a fast‑paced environment with shifting priorities.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative supportworkflow efficiencyreportingdata analysisevent planningscorecard managementmarket strategyclient engagementschedulingcalendar coordination
Soft Skills
organizationcommunicationrelationship-buildingcritical thinkinginitiativeconfidentialityprofessionalismtime managementadaptabilitycollaboration