Wells Fargo

Senior Lead Product Manager, Card Loyalty Programs, Travel

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Chandler • Arizona • North Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Support strategic roadmap and success metrics
  • Contribute to the development and execution of Wells Fargo Travel portal and offerings
  • Analyze customer and market data to inform prioritization of benefit expansion opportunities
  • Assist in reviewing existing benefits for opportunities for simplification
  • Support identification of travel benefits/services, servicing strategies, technical integration, and customer experience enhancements
  • Partner with research teams for data-driven recommendations
  • Collaborate with internal stakeholders to socialize roadmap and support alignment
  • Drive routines for decision-making and strategic alignment
  • Partner with delivery teams for timely decisions on architecture and delivery sequencing
  • Help identify and escalate delivery impediments
  • Maintain communication routines aligned with sponsorship
  • Support strategic relationships and contracts
  • Collaborate with business P&L owners to support Travel strategy roadmap and execution
  • Assist in managing relationships with external partners
  • Contribute to contract negotiations and RFP processes for strategic partnerships
  • Contribute to a high-performing team culture
  • Support team initiatives aligning with business objectives and strategy.

Requirements

  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience
  • 7+ years of experience in the credit card benefits ecosystem with deep expertise in shaping and optimizing travel-related benefits
  • Extensive experience in banking or financial services; prior experience with a credit card issuer is preferred
  • Strong understanding of the travel industry, including trends, customer expectations, and integration of travel services
  • Deep expertise in managing partnerships and leading complex contract negotiations
  • Advanced proficiency in structured decision-making, leveraging data and insights to guide strategy and execution
  • Demonstrated strategic leadership in product development, with a track record of driving business outcomes
  • Proven success in identifying and executing business development opportunities aligning with strategy
  • Experience contributing to team and talent development through mentorship and knowledge sharing
  • Strong ability to set results-driven goals and influence decisions to support product growth
  • Exceptional communication skills and ability to influence stakeholders across diverse teams
  • Demonstrated success in managing strategic stakeholder and partner relationships for long-term value.
Benefits
  • Hybrid work schedule
  • Opportunity for continuous learning and development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementProduct DevelopmentStrategic PlanningProcess ManagementChange DeliveryAgile Product OwnerContract NegotiationsData AnalysisCustomer Experience EnhancementTravel Benefits Optimization
Soft Skills
Strategic LeadershipCommunicationInfluencing StakeholdersTeam DevelopmentMentorshipResults-Driven Goal SettingCollaborationDecision-MakingRelationship ManagementProblem Solving