Mortgage Retail Sales Consultant
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Participate in soliciting residential mortgages from various sources.
- Produce high quality loans which are compliant and provide excellent customer service.
- Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
- Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market.
- Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans.
- Understand real estate appraisals, title reports, and real estate transactions.
- Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs.
- Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk.
- Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication.
- Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements.
Requirements
- 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Experience in Mortgage Retail Sales, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- This position requires SAFE registration at the time of employment.
- Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
- The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.
- A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Benefits
- Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
- Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mortgage retail salesloan originationfinancial analysiscredit analysisreal estate appraisalstitle reportscustomer communicationloan productscompliance requirementsunderwriting requirements
Soft skills
customer servicerelationship buildingindependent judgmentproactive communicationclient satisfactionvisibility in marketplaceadaptabilityproblem-solvingattention to detailteam collaboration
Certifications
SAFE registrationConsumer Financial Protection Bureau qualification