Operations

• Build and lead a high-performing Transformation Office, ensuring transparency, program delivery, and risk mitigation.
• Define and manage strategic roadmaps for Payments Operations transformation initiatives.
• Lead re-platforming of core processing applications, automation initiatives, and continuous improvement efforts.
• Implement the Target Operating Model, ensuring seamless transitions and alignment with operational goals.
• Represent Payments Operations in senior forums, manage cross-functional relationships, and support regulatory engagements.
• Engage, influence and negotiate with senior leaders across the enterprise, representing Payments Operations in governance forums and regulatory interactions.

Payments Operations Transformation Executive

Manager, Patient Access – Reimbursement Operations

Operations, Treasury, Reporting Intern

Deputy Director, Operations

Senior Operations Manager – Tolling

Director, IT Operations