Senior Control and Digital Infrastructure Engineer
SB Energy
Cyber Security
Senior Infrastructure Engineer
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Brevard • Arizona, California, North Carolina, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $87,000 - $168,000 per year
Job Level
Senior
Tech Stack
AndroidAnsibleAzureCitrixCloudiOSJavaMacOS.NETPrometheusPythonSplunk
About the role
- Support & troubleshoot operating system, network, infrastructure and application related issues.
- Manage and optimize device provisioning workflows with Autopilot, Intune, and SCCM, analyzing system & deployment logs to identify root causes or implement corrective actions
- Support mid-scale enterprise desktop migrations on all environment such as virtual, physical and cloud.
- Collaborate with security teams to integrate endpoint protection products - CrowdStrike, Defender, Symantec Endpoint Protection and BitLocker
- Collaborate with secure network teams when issues arise with compute + VPN, proxy, and firewall-related issues impacting endpoint performance
- Assist with implementation of configure and manage device policies, conditional access, and compliance using a variety of tools including Intune, Entra and GPO
- Work with Principal and SRE engineers to monitor and analyze endpoint performance and user experience via Aternity, ThousandEyes, Prometheus, Splunk, Graph and KQL
- Assist with developing or providing input for manual or automated script creation using PowerShell, Python and Ansible
- Implement or assisting with identifying self-healing and telemetry-based alerting mechanisms for proactive issue resolution
- Collaborate with co-workers on operational support and continuous improvement initiatives for enterprise desktop and mobility platforms and implement efficient platform support strategies
- Assist in the transition of the enterprise device fleet to modern cloud-managed endpoints
- Assist with the deployment, configuration, support and lifecycle of; Windows 11 physical devices Apple macOS devices iOS and Android mobile devices Windows 365 Cloud PCs
- Ensure platform reliability, performance, and security across hybrid, remote, and in-office environments
Requirements
- 3+ years of enterprise desktop engineering experience with Windows 10/11 & Apple OSX
- 3+ years of enterprise support on virtualization desktops such as Citrix & Windows 365 Cloud PCs
- 3+ years of enterprise operations for mobile iPhone & Android devices & operating systems
- Proven experience in maintaining on-prem, PaaS & SaaS compute infrastructure used for enterprise endpoint management
- Familiarity with scripting or programming in languages such as Python, Bash, PowerShell, C#, .NET, Java, YAML or similar
- Hands-on experience managing compute in Microsoft Azure, Entra, Intune, SCCM
- Hands on experience using the following environments, products and technologies: Aternity, 1K Eyes, Prometheus, Graph, KQL, Splunk, Google Cloud, Global Protect, Broadcom WSS, CrowdStrike, Defender, Symantec Endpoint Protection, BitLocker, SecureDoc WinMagic
- Proficient in reading, deciphering and using diagnostic logs as a mean of troubleshooting
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows 10Windows 11Apple OSXCitrixiOSAndroidPythonPowerShellAnsibleSaaS
Soft skills
troubleshootingcollaborationproblem-solvingcontinuous improvementcommunication
