Architect and drive the strategic vision for the Core Payments Platform, aligning product capabilities with enterprise growth priorities and evolving customer needs
Foster a high-performance culture by setting clear execution standards, promoting accountability, and removing barriers to delivery
Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making
Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the platform’s value proposition
Collaborate across business, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes
Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams
Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
Collaborate with and influence all levels of professionals, including senior managers
Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
Maintain a sharp, evolving perspective on the competitive landscape—including key players, emerging technologies, and AI adoption trends—and effectively communicate strategic implications to senior leadership
Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Coordinate highly complex activities and guidance to others
Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
Strategically engage with all levels of professionals and managers across the enterprise
Serve as an expert advisor to leadership
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
Requirements
7+ years of experience within Merchant Services and payments acquiring
7+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Management or leadership experience within a matrix environment
Deep knowledge and working experience within core merchant acquiring business: settlement, funding, reconciliation, and billing process; fee-based programs; multi-currency/dynamic currency conversion; methods of payment; and payment security - fraud management, PCI, Encryption, and Tokenization
Proven success in shaping product requirements into a sequenced roadmap of platform capabilities
Experience with large scale transformation initiatives
Proven ability to understand customer and end user needs and translate into delivery themes
Experience with business analysis, eliciting use cases and requirements from business partners
Skilled at navigating dynamic environments while orchestrating multiple concurrent delivery streams with precision and agility
Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
Demonstrated ability to lead and influence across all stages of the product lifecycle—from shaping vision and ideation, through solution design, execution, go-to-market readiness, and launch
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable implications, actions, and decisions
Demonstrated track record of effective influencing and collaboration at all levels
Exceptional problem solving abilities
Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
Excellent written and oral communication skills with ability to clearly communicate results
Benefits
This position offers a hybrid work schedule
Ability to travel up to 10% of the time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital product managementbusiness analysispayment securityfraud managementPCIencryptiontokenizationsettlementfundingreconciliation
Soft skills
problem solvinganalytical skillscommunication skillscollaborationinfluencingleadershipagilitystrategic thinkingexecutioncustomer focus