Legal Operations Processor – Writs and Levies
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: West Des Moines • Arizona, Iowa, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal and external business partners
- Negotiate with external business partners to assure resolutions and deadlines are met
- Perform moderately complex administrative, operational and customer support tasks
- Provide training to less experienced Operational Legal Specialists
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement
- Receive direction from supervisor and escalate non-routine questions
- Seek ways to improve customer service experience and determine proper course of action based on business partners needs
- Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo
Requirements
- 2+ years of Legal Operations experience, or equivalent demonstrated through work experience, training, military experience, education
- Ability to be creative, innovative, and proactive in meeting enterprise needs
- Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
- Ability to exercise independent judgment to identify and resolve problems
- Ability to interact with integrity and a high level of professionalism with all levels of employees including management
- Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
- Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
- Ability to work effectively in a matrixed and team production environment, across all organizational levels including executive stakeholders, where flexibility, collaboration, and adaptability are important
- Ability to work independently, innovatively, and proactively, while exercising sound judgment
- Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
- Advanced organizational skills with high attention to detail and accuracy
- Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
- Excellent verbal, written, and interpersonal communication skills with demonstrated experience facilitating communication with all levels of employees including management
- Experience analyzing statutes, working with rules and procedures, and processing filings within multiple jurisdictions
- Financial services experience
- Experience with Wells Fargo Writs and Levies processes and procedures
- Demonstrated leadership experience including directing employee activities, performance management, career development, coaching, mentoring, and succession planning
- Demonstrated workforce management experience including capacity planning, forecasting, measurements, and process improvement
- Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
- Advanced Wells Fargo programs, systems, and tools skills such as: Hogan and 1LLG
Benefits
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Legal OperationsProject ManagementStatute AnalysisProcess ImprovementCapacity PlanningForecastingPerformance ManagementCustomer SupportTrainingCompliance
Soft skills
CollaborationCreativityProactivityIndependent JudgmentProfessionalismOrganizational SkillsAttention to DetailCommunicationLeadershipInfluencing