Account Executive

WellnessLiving

Account Executive managing client accounts for WellnessLiving. Focusing on relationship building and strategic engagement to enhance client success in the health and wellness sector.

Posted 4/24/2026full-timeThornhill • 🇨🇦 CanadaMid-LevelSenior💰 CA$60,000 - CA$100,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a book of business by building and maintaining strong client relationships while meeting or exceeding performance targets.
Retain and grow assigned accounts through proactive engagement and strategic account management.
Recommend effective WellnessLiving solutions by understanding clients’ business models, organizational structures, and goals.
Conduct regular client meetings to share best practices, data-driven insights, and results that support renewals, growth, and referrals.
Serve as a product expert, advising clients on WellnessLiving’s software, key features, and additional services.
Maintain a consistent cadence of customer engagement to drive adoption and satisfaction.
Review client data and performance metrics to anticipate needs, identify risks, and uncover growth opportunities.
Create and analyze client reports to surface trends, opportunities, and potential issues.
Host webinars and support customer-facing content that highlights WellnessLiving’s value.
Collaborate cross-functionally with Sales, Customer Success, Onboarding, Support, Product, and Marketing to drive customer success and revenue growth.

Requirements

What you’ll need

3+ years of experience in a fast-paced, client-facing sales or account management role, preferably in SaaS.
Proven ability to manage and grow a book of business through strong client relationships, retention, and upsell/cross-sell opportunities.
Excellent communication and listening skills, with the ability to uncover client needs, risks, and growth opportunities.
Comfortable leading customer meetings, presentations, and webinars, including preparation and follow-up.
Analytical and data-driven, with experience identifying trends, opportunities, and potential client concerns.
Experience using CRM tools, preferably Salesforce.
Ability to work independently while collaborating cross-functionally in a team environment.
Adaptable, resourceful, and comfortable in a high-growth, changing environment.
Background in Business or Sales and experience in the health & wellness industry are considered assets.
Familiarity with SEO, brand strategy, or website management is a plus.

Benefits

Comp & perks

Competitive salary
Vacation
Health benefits
Hybrid work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient relationship managementdata analysistrend identificationupsellingcross-sellingSaaSCRMSalesforcewebinar hosting

Soft Skills

communicationlisteninganalytical thinkingadaptabilityresourcefulnesscollaborationpresentation skillscustomer engagementproblem-solvingstrategic thinking