WellLife Network

QA Engineer

• Assess program compliance with Federal and State regulations as well as agency policy and procedures
• Provide training and technical assistance to program staff in incident management and quality assurance
• Conduct thorough investigations of all reportable incidents, such as abuse and neglect
• Conduct site visits, provide training, and review documentation to ensure compliance with federal, state, and agency policies
• Investigate incidents thoroughly, meeting regulatory timelines to uphold safety and adherence to policy
• Support programs in maintaining clean, well-managed environments that meet federal, state, and agency standards
• Regularly review training records to confirm all staff have completed required training and are well-prepared
• Partner with program staff, management, and leadership to share findings from site visits, address issues, and implement solutions effectively
• Deliver training and technical support to enhance program compliance and elevate service quality
• Travel as needed to support multiple program sites, fostering a cohesive, high-quality care environment
• Maintain clear, consistent communication with teams to facilitate growth and uphold service standards

Investigator