Senior Implementation Consultant
Adverity
SQL
Senior Manager, New Client Implementations
Wellist
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Launch new employer programs and onboard enterprise clients to ensure measurable ROI and personalized employee support
- Serve as primary lead for client deployments—own kickoff to launch
- Build tailored implementation plans aligned to workforce needs, benefits portfolio, and engagement goals
- Partner with Support, Product, Directory, and Activation to coordinate execution
- Track milestones, manage risks, and keep timelines on track
- Design platform configurations and directory customization reflecting client brand and priorities
- Lead discovery conversations to translate workforce challenges into actionable solutions
- Develop launch campaigns, email communications, and internal engagement strategies
- Implement and refine activation tactics (segmented outreach, referral prompts, tailored content) to drive adoption
- Analyze client performance data and feedback to identify wins and improvement opportunities
- Codify implementation workflows, toolkits, playbooks, and define key success metrics to support scale
Requirements
- 5+ years of experience in client implementation, consulting, or program management
- Proven ability to lead complex, cross-functional projects with tight timelines and high stakes
- Experience navigating enterprise client relationships and driving strategic alignment with senior executives
- A process mindset—focus on creating repeatable, scalable processes
- Comfort in high-growth, resource-constrained environments where speed and adaptability matter
- Strong written, verbal, and interpersonal communication and stakeholder management skills
- Experience in HR Tech, workforce transformation, or digital health strongly preferred
- Master’s degree in Business or related field a plus
- Willingness to travel 20–30% as needed
