
Executive Director – Independent Senior Living
Wellington Place Independent Living
full-time
Posted on:
Location Type: Office
Location: Fort Worth • Texas • United States
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Job Level
About the role
- Responsible for leading the day-to-day operations of the community
- Ensure that the community is providing exceptional quality, outstanding service, sustained resident satisfaction, superior associate engagement, operational efficiency, and strong financial results.
- Comply will all local, state, and federal regulations and focus on employee and resident safety.
- Provide proactive leadership, overall direction, administration, and management of all aspects of the community
- Ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry.
- Report directly to the Regional Vice President of Operations
- Independently operate an inspiring and professional property that reflects excellence and an above the line creative environment.
- Provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions.
- Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention.
- Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives.
- Build positive service-focused relationships with residents of the community, their families, and staff members.
- Ensure compliance with state and other government regulations.
- Hire, develop and retain high quality multi-functional teams.
Requirements
- Experience as Executive Director in Senior Living is Required
- Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience.
- Understands the sales process from generating prospects, using analytics & closing agreements.
- Financial Acumen: Nimble in managing both top-line results and expense control.
- Strategically manage pricing to consistently accomplish business goals.
- Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable.
- 5+ years as a top health care or senior living General Manager/Executive Director/General Manager OR any combination of the following: Director of Operations overseeing multiple revenue generating departments allowing significant financial, marketing, and operational accomplishments Regional Director in healthcare industry.
- Minimum P&L responsibility of $1-3 Million dollars.
- Strong and Compelling Leadership: High Judgement and Diplomacy.
- Effective & balanced Conflict Resolution experience.
- Servant Leadership & Pegasus Senior Living Culture Fit: Is mission-oriented and purpose-driven.
- Hires and Develops the Best: Demonstrated success in selecting, developing, and retaining large teams of quality front-line staff.
Benefits
- Lucrative base salary and bonus potential
- Competitive Benefits!
- Medical, Dental, Vision, 401K including matching
- Employee Assistance and much more!
- Career Development and Advancement Opportunities Nationwide through our Mentorship Program
- Incredible Company Culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales skillsfinancial acumenoperational excellenceP&L managementanalyticscustomer service experienceteam managementmarketing strategyresident carefacility management
Soft Skills
leadershipconflict resolutiondiplomacyteam buildingcustomer satisfactionemployee engagementcommunicationstrategic managementservant leadershipmorale building