Customer Success Manager

WellHive

Customer Success Manager responsible for driving adoption of WellHive platform. Managing relationships with customer accounts and ensuring value realization through platform integration.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage a portfolio of customer accounts, owning adoption outcomes and customer health across each one
Build and maintain relationships with key stakeholders including site leadership, schedulers, and program leads
Drive platform adoption by working with end users to integrate WellHive into their daily workflows
Monitor account health, identify risks early, and lead intervention efforts when issues arise
Partner with internal teams to address customer needs and surface insights from the field
Communicate progress and trajectory to customers and internal stakeholders through structured reporting
Serve as a platform expert for customers, helping them get the most value from WellHive

Requirements

What you’ll need

3+ years in Customer Success, Account Management, or a comparable customer-facing role at a software or technology company
Track record of driving measurable customer outcomes
Strong relationship-building and stakeholder management skills
Comfort working with data and translating it into customer-facing insights
Excellent written and verbal communication skills
Ability to work in complex, multi-stakeholder environments

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account WellHive Website LinkedIn All Job Openings 11 - 50 employees Founded 2017 ⚕️ Healthcare Insurance 💳 Fintech ☁️ SaaS Healthcare Insurance
Fintech
SaaS WellHive is the first and only platform designed to address the challenges of navigating patient care across both system and organizational boundaries, bridging together commercial and federal healthcare. WellHive combines a patient-first mentality with modern, adaptable technology to transform the healthcare experience by offering comprehensive scheduling solutions that facilitate better access to care for patients. Their innovative services include referral-based scheduling, access centers, and patient self-scheduling technology, all aimed at improving patient engagement and reducing administrative burdens in healthcare systems. Customer Success Manager Job not on LinkedIn 🔥 59 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage a portfolio of customer accounts, owning adoption outcomes and customer health across each one
Build and maintain relationships with key stakeholders including site leadership, schedulers, and program leads
Drive platform adoption by working with end users to integrate WellHive into their daily workflows
Monitor account health, identify risks early, and lead intervention efforts when issues arise
Partner with internal teams to address customer needs and surface insights from the field
Communicate progress and trajectory to customers and internal stakeholders through structured reporting
Serve as a platform expert for customers, helping them get the most value from WellHive 🎯 Requirements
3+ years in Customer Success, Account Management, or a comparable customer-facing role at a software or technology company
Track record of driving measurable customer outcomes
Strong relationship-building and stakeholder management skills
Comfort working with data and translating it into customer-facing insights
Excellent written and verbal communication skills
Ability to work in complex, multi-stakeholder environments Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Manager 🔥 1 hour ago Collaboration.Ai 11 - 50 🤝 B2B ⚡ Productivity 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Manager supporting clients in utilizing Collaboration.Ai's products to ensure success and customer retention through onboarding and engagement strategies. Collaborating with global teams from the US and Germany. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Coordinator 🔥 2 hours ago FMG 201 - 500 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings Customer Success Coordinator guiding financial advisors through website builds using FMG's CMS. Collaborating with clients and teams to drive successful website launches and project management. 🇺🇸 United States – Remote 💵 $38k - $40k / year 💰 Series A on 2016-08 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Customer Success Representative 🔥 2 hours ago GoTab 51 - 200 ☁️ SaaS 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Customer Success Representative providing technical support for GoTab customers via phone and chat. Troubleshooting issues and ensuring customer satisfaction during operational hours. 🇺🇸 United States – Remote 💵 $22 - $24 / hour 💰 $1M Series A - GoTable on 2013-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Manager – Small Business 🔥 3 hours ago HSI 501 - 1000 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager driving client success in workplace safety and compliance solutions at HSI. Partnering with clients to enhance their workplace safety programs and maximize their ROI. 🇺🇸 United States – Remote 💵 $52.5k / year 💰 Private Equity Round on 2023-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Senior Customer Success Manager 🔥 4 hours ago Axon 1001 - 5000 🔐 Security 🤖 Artificial Intelligence 📚 Education Website LinkedIn All Job Openings Senior Customer Success Manager building strategic partnerships with Enterprise customers for Axon. Driving customer success and engagement through tailored strategies and continuous support. 🇺🇸 United States – Remote 💵 $86.3k - $138k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

relationship-buildingstakeholder managementcommunicationdata analysiscustomer advocacyproblem-solvingintervention leadershipreportingcustomer engagementmulti-stakeholder collaboration