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Veterinary Assistant
WellHaven Pet HealthVeterinary Assistant supporting veterinarians, pet care, and client service at WellHaven Pet Health’s Ramsey animal hospital. Performing clinical, reception, charting, and inventory duties onsite.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in veterinary assistance, including anesthesia, surgical assistance, and laboratory procedures, while providing exceptional customer service and maintaining accurate medical records. Capable of adapting to fast-paced environments and effectively communicating with clients and team members.
Highest-signal resume keywords
Anesthesia SkillsSurgical AssistanceVeterinary Care ExperienceCustomer Service SkillsOSHA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SurgeryDentistryLaboratory ProceduresVenipunctureRestraint TechniquesSterile-Environment ProtocolsAnimal CareMedication AdministrationWound CareDiagnostic Tests
Soft Skills
CommunicationOrganizational SkillsEmpathyCompassionAdaptability
Tools & Technologies
EMR SystemsScheduling Systems
Certifications & Qualifications
NAVTA-Approved Veterinary Assistant Program
Industry Keywords
Veterinary IndustryPet CareMedical ChartsQuality ControlClient EducationInventory ManagementPatient IntakeCustomer ServiceFast-Paced EnvironmentOSHA Standards
About the role
Key responsibilities & impact- Support veterinarians and veterinary technicians in ensuring pet well-being
- Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, restraint, anesthesia, and sterile-environment protocols
- Contribute to the day-to-day efficiency and smooth operation of the hospital
- Communicate effectively with veterinary team members and clients
- Maintain thorough and accurate medical charts while meeting hospital quality-control standards
- Educate clients about Wellness Plans, pet care, and overall health
- Answer phones, schedule appointments, and facilitate patient intake and discharge
- Obtain pertinent medical history and patient information
- Track and restock hospital supplies and manage inventory
- Complete assigned hospital duties before the end of each shift
- Advocate for the overall success and performance of the hospital
- Provide professional, efficient, and exceptional customer service
- Adapt service to individual client needs and resolve complaints appropriately
- Adhere to OSHA standards and perform other assigned duties
Requirements
What you’ll need- High School Diploma or equivalent
- 6+ months of experience in the veterinary industry
- Completion of an NAVTA-approved veterinary assistant program or equivalent combination of education, training, and experience (preferred)
- Proficiency or ability to acquire skills in anesthesia, surgical assistance, dentistry, surgery, laboratory procedures, venipuncture, restraint techniques, and sterile-environment protocols
- Experience handling dogs, cats, and exotic animals
- Experience providing basic animal care, including feeding, bathing, grooming, and monitoring for distress or illness
- Knowledge of common medical procedures, including administering medications, wound care, and assisting with diagnostic tests
- Ability to work independently, exercise good judgment, multitask, prioritize, and remain calm in a fast-paced environment
- Ability to learn computer software systems, including EMR and scheduling systems
- Strong customer service, communication, organizational, empathy, compassion, and adaptability skills
- Ability to maintain accuracy while managing interruptions
- Ability to provide accountability and proactive initiative
- Adherence to OSHA standards and company policies
- Ability to lift 50+ pounds and perform standing, walking, stooping, kneeling, crouching, and climbing
- Good hand-eye coordination, arm-hand-finger dexterity, visual acuity, and ability to reach and grasp
- Availability for 10+ hour shifts, Saturdays, evenings, and holidays
- Ability to work onsite; remote work is not available
Benefits
Comp & perks- Positive culture and strong mentorship
- Opportunities for growth and professional development
- Competitive pay
- Benefits package (details provided at https://wellhaven.com/wellhaven-employment-benefits/)