Veterinary Receptionist

WellHaven Pet Health

Veterinary Receptionist managing client appointments and providing excellent customer service at Wellhaven Pet Health. Handling incoming calls and enhancing the client experience in a veterinary setting.

Posted 7/24/2026full-timeSeattle • Washington • 🇺🇸 United StatesJunior💰 $21 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and communication skills, effectively converting incoming calls into scheduled appointments while providing a welcoming experience. Proficient in managing receptionist duties and utilizing basic MS Office products to support client interactions and administrative tasks.

Highest-signal resume keywords

Customer Service ExperienceAppointment SchedulingEffective CommunicationTyping 40+ WPMMS Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SchedulingTyping 40+ WPMClient IntakeCashier DutiesClient Education

Soft Skills

Empathetic CommunicationRelationship-BuildingProblem-SolvingPositive AttitudeProfessional Demeanor

Tools & Technologies

MS OfficeEmail Systems

Industry Keywords

Veterinary CareClient EngagementCare Companion PlansFast-Paced EnvironmentAnimal Handling

About the role

Key responsibilities & impact

As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each client's experience
Convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement
Greet clients and patients positively and in a friendly manner, ensuring every client feels welcome when they call or arrive
Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets
Convert > 20% of New Client incoming calls to scheduled appointments
Promote the practices Care Companion Plans and services during calls
Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services
Administer essential receptionist duties, including patient intake and discharge
Facilitate client education and utilization of client-facing online pharmacy
Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency

Requirements

What you’ll need

High School Diploma or equivalent
1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment
1+ years of experience working with computers (typing, email, other software)
Demonstrated ability to convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills
Demonstrated experience with/knowledge of handling dogs, cats, and exotic animals
Typing 40+ wpm (keyboard)
Basic MS Office products (Word, Excel) and email systems
Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits
Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account WellHaven Pet Health Website LinkedIn All Job Openings 501 - 1000 employees Founded 2017 👥 B2C ⚕️ Healthcare Insurance 🤝 Non-profit B2C
Healthcare Insurance
Non-profit WellHaven Pet Health is a veterinary practice management company dedicated to providing quality pet care. With over 40 locations across the United States, WellHaven focuses on creating supportive environments for veterinarians and vet technicians, ensuring they can concentrate on pet health while managing the business aspects of their clinics. Their services include comprehensive health care for pets, employee wellness, professional development, and community engagement, all aimed at enhancing the well-being of both pets and the veterinary team. Veterinary Receptionist 🔥 37 minutes ago 🏢 Seattle – Onsite 💵 $21 - $26 / hour ⏰ Full Time 🟢 Junior ✨ Veterinary Receptionist 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each client's experience
Convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement
Greet clients and patients positively and in a friendly manner, ensuring every client feels welcome when they call or arrive
Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets
Convert > 20% of New Client incoming calls to scheduled appointments
Promote the practices Care Companion Plans and services during calls
Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services
Administer essential receptionist duties, including patient intake and discharge
Facilitate client education and utilization of client-facing online pharmacy
Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency 🎯 Requirements
High School Diploma or equivalent
1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment
1+ years of experience working with computers (typing, email, other software)
Demonstrated ability to convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills
Demonstrated experience with/knowledge of handling dogs, cats, and exotic animals
Typing 40+ wpm (keyboard)
Basic MS Office products (Word, Excel) and email systems
Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits
Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs