
Director, Product Design
Welldoc
full-time
Posted on:
Location Type: Hybrid
Location: Columbia • Maryland • United States
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Salary
💰 $150,000 - $200,000 per year
Job Level
About the role
- Define and drive the design vision for digital health products, ensuring alignment with the company’s mission to improve patient care, provider workflows, and health outcomes
- Develop a cohesive design strategy that prioritizes user trust, accessibility (e.g., WCAG 2.1 compliance), and compliance with healthcare regulations (e.g., HIPAA, GDPR)
- Advocate for patient-centered and inclusive design principles, addressing diverse user needs (e.g., patients, caregivers, clinicians) and health literacy levels
- Lead and mentor a multidisciplinary design team, including UX/UI designers, researchers, and interaction designers, fostering a culture of empathy, innovation, and collaboration
- Oversee the design process for digital health apps, from user research and persona development to wireframing, prototyping, and high-fidelity UI design
- Create and maintain scalable design systems and style guides tailored to healthcare applications, ensuring consistency across mobile (iOS SwiftUI, Android Material Design), web, and wearable interfaces
- Conduct user research with patients, clinicians, and caregivers to understand unique needs, pain points, and health literacy challenges
- Partner with product managers, engineers, clinical advisors, and compliance teams to align design with technical feasibility, regulatory requirements, and business goals
- Stay ahead of digital health trends, such as AI-driven diagnostics, remote patient monitoring, wearables, or voice-based health interfaces
- Manage design budgets, project timelines, and resources to deliver high-quality designs on schedule
Requirements
- 10+ years of experience in product design, with at least 5 years in a senior leadership role (e.g., Lead Designer, Head of Design, or Director-level)
- 4+ years of experience designing digital health apps, such as telemedicine platforms, patient portals, health tracking apps, or EHR interfaces, with measurable impact (e.g., increased patient engagement, adherence, or provider efficiency)
- Proven track record of leading design teams in agile environments, ideally within healthtech, medtech, or related industries
- Expertise in UX/UI design, user research, and design systems, with proficiency in tools like Figma, Sketch, Adobe XD, or similar
- Deep understanding of mobile platform guidelines (Apple’s Human Interface Guidelines, Google’s Material Design) and healthcare-specific design requirements
- Knowledge of healthcare regulations (e.g., HIPAA, GDPR, FDA SaMD guidelines) and accessibility standards (e.g., WCAG 2.1)
- Familiarity with health analytics tools (e.g., Mixpanel, Amplitude) and front-end development principles (e.g., React Native, Swift, Kotlin) is a plus
- Exceptional leadership, communication, and presentation skills to influence stakeholders, including clinical and regulatory teams
- Empathetic leader with a passion for improving healthcare through design
- Strategic thinker able to balance user needs, clinical requirements, and business objectives
- Ability to navigate complex, regulated environments and manage multiple stakeholders
Benefits
- generous PTO
- medical insurance
- dental insurance
- vision care
- life and disability insurance
- retirement benefits
- opportunity to participate in health savings accounts and/or dependent care accounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designUX/UI designuser researchdesign systemsmobile platform guidelinesaccessibility standardsfront-end development principlestelemedicine platformshealth tracking appsEHR interfaces
Soft Skills
leadershipcommunicationpresentationempathystrategic thinkingcollaborationmentoringinfluencing stakeholdersnavigating complex environmentsbalancing user needs
Certifications
HIPAA complianceGDPR complianceFDA SaMD guidelines