Senior Sales Support Representative
Wellabe
part-time
Posted on:
Location Type: Hybrid
Location: Des Moines • Iowa • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Provide general to complex administrative support to the sales force and distribution partners
- Answer general to complex questions from the sales force and distribution partners
- Research multiple systems and websites to gather information to answer questions and resolve all levels of complaints or concerns
- Assist less experienced peers with escalations
- Coordinate and collaborate with internal departments such as commissions, new business and contracting
- Train, mentor, support, and develop less experienced sales support representatives
Requirements
- High school diploma or equivalent
- 4+ years related experience
- Experience in one or more of the following required: working in a high-volume call center, working with senior insurance products or working with agents
Benefits
- Hybrid availability
- 401(k) with generous, full vested company match
- Health insurance
- Paid time off, holidays
- Volunteer time off
- Lifestyle Spending Account (LSA)
- Paternal leave
- Legal insurance
- EAP
- Travel accident insurance
- Growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
administrative supportproblem-solvingmentoringtrainingcollaborationcommunicationcustomer serviceescalation managementresearchsupport
Certifications
high school diplomaequivalent