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HR Technology Architect – ServiceNow HRSD, Integrations
Wella CompanyHR Technology Architect shaping HR service delivery solutions at Wella Company in a remote capacity. Focusing on ServiceNow HRSD and enterprise integrations with architecture design.
Tech Stack
Tools & technologiesCloudITSMServiceNow
About the role
Key responsibilities & impact- Define and maintain HR technology architecture standards and integration principles.
- Design end-to-end solutions across ServiceNow HRSD, HRIS, identity/access management, collaboration tools, and enterprise platforms.
- Lead integrations between HR systems such as SAP SuccessFactors, payroll, ITSM, document management, and communication platforms.
- Drive automation, self-service, workflow simplification, and employee experience improvements.
- Partner with HR, IT, Security, and external vendors on solution delivery and roadmap planning.
- Ensure compliance with security, data privacy, audit, and governance standards.
- Support AI-enabled HR operations, case management optimization, and service analytics.
- Provide architectural guidance for APIs, middleware, event-based integrations, and cloud-native solutions.
Requirements
What you’ll need- Active HRSD certification – must have; strong expertise in ServiceNow HRSD architecture and capabilities.
- ServiceNow Certified System Administrator (CSA) certification – must have , nice to have – Active CIS-HR implementation certification.
- 5+ years of experience in HR technology, enterprise architecture, or HR systems integrations.
- Experience integrating SAP SuccessFactors or other HRIS platforms with enterprise systems.
- Knowledge of APIs, middleware, integration platforms, and authentication standards.
- Experience with workflow automation and service management processes.
- Strong stakeholder management and cross-functional collaboration skills.
- Understanding of HR processes including employee lifecycle, case management, onboarding/offboarding, and HR operations.
- Understanding of the application delivery lifecycle, including development in lower environments, testing, deployment controls, and change governance.
- Experience working in global environments with governance and compliance considerations preferred.
- Fluency in English is a must.
Benefits
Comp & perks- Remote work arrangements
ATS Keywords
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Hard Skills & Tools
HR technology architectureServiceNow HRSDSAP SuccessFactorsAPIsmiddlewareintegration platformsworkflow automationservice management processescase management optimizationcloud-native solutions
Soft Skills
stakeholder managementcross-functional collaborationcommunication
Certifications
HRSD certificationServiceNow Certified System Administrator (CSA)CIS-HR implementation certification