Wella Company

KAM E-Commerce

Wella Company

full-time

Posted on:

Location Type: Hybrid

Location: Rotterdam • 🇳🇱 Netherlands

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Job Level

JuniorMid-Level

About the role

  • Build and develop partnerships with our key e-tailers and retailers;
  • Full P&L responsibility, from gross sales to net income, driving both growth and profitability;
  • Negotiate commercial terms and contracts;
  • Manage customer co-op and trade budgets, reporting to Finance, and maximize ROI on marketing and promotional investments;
  • Plan and manage customer activations and campaigns aligned with brand strategy, in collaboration with internal stakeholders;
  • Identify commercial opportunities and negotiate joint business plans to optimize trade spend and maximize sales;
  • Improve conversion rates and brand experience on customer platforms, working closely with the trade marketing team;
  • Align with customers to share performance and behavioral data, conduct analysis, and provide recommendations;
  • Monitor, analyze, and report on weekly/monthly results.
  • Deliver growth objectives for these strategic customers;
  • Strengthen our market share and outperform competition;
  • Contribute to the ambitious goals of the End Consumer Channel Team.

Requirements

  • Bachelor’s or Master’s degree in a relevant field;
  • 2–3 years of experience in (online) Key Account Management;
  • Proven experience in developing customer strategies with strong commercial acumen;
  • Strong track record in building relationships and influencing stakeholders;
  • Competitive, sales- and target-driven mindset;
  • Clear and collaborative communicator;
  • Excellent negotiation skills;
  • Decisive, able to identify, prioritize, and execute high-impact initiatives;
  • Knowledge of e-commerce and eagerness to deepen your expertise;
  • Entrepreneurial, proactive, and innovative with a hands-on, pragmatic approach;
  • Fluent in both Dutch and English (spoken and written).
Benefits
  • 192 hours of annual leave and in addition 2 company holidays per year.
  • Lunch subsidy when working from the office with 6 EUR per day.
  • Wella Store discount.
  • NS card for public transportation between home and office.
  • Voluntary Group health insurance plan to discounted prices.
  • Hybrid work – office 3 days per week, 2 days from home.
  • Standard weekly hours: 38 hours.
  • Monday-Thursday: 8,5 hours per day.
  • Friday: 4 hours.
  • Employment will be initially a Fixed term contract of 12 months that then will transition into a permanent contract.
  • Quarterly KAM bonus based on sales targets, amount 2000 EUR quarterly if reaching 100%.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Key Account ManagementCommercial AcumenNegotiationCustomer Strategy DevelopmentData AnalysisROI MaximizationE-commerce KnowledgeCampaign ManagementPerformance MonitoringSales Growth
Soft skills
Relationship BuildingStakeholder InfluenceSales-Driven MindsetClear CommunicationCollaborationDecisivenessPrioritizationProactivityInnovationHands-on Approach
Certifications
Bachelor’s DegreeMaster’s Degree