Welcome Pickups

Business Intelligence Analyst – Resource & Capacity Planning

Welcome Pickups

full-time

Posted on:

Location Type: Hybrid

Location: Athens • 🇬🇷 Greece

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Job Level

Mid-LevelSenior

Tech Stack

Tableau

About the role

  • Build and maintain short-, mid-, and long-term demand forecasts across destinations, factoring in seasonality, car type, and events.
  • Translate demand into driver supply requirements, identifying where and when more drivers are needed.
  • Provide forward-looking forecasts to guide recruitment and expansion planning.
  • Share actionable signals with local operations teams (Destination Success) about upcoming peaks and surges, so they can design incentives and initiatives to balance supply.
  • Track performance against forecasts and identify early risks or gaps.
  • Run scenario modeling (what-if analyses) to test the impact of different recruitment, pricing, or incentive strategies.
  • Work closely with Operations, Driver Supply, and Pricing to turn forecasts into action.
  • Help improve tools, dashboards, and automation for forecasting and capacity planning.

Requirements

  • 3+ years of experience in analytics, operations planning, workforce/capacity planning, or a similar role.
  • Strong analytical and problem-solving skills, with proficiency in Excel/Google Sheets and experience with BI tools (e.g., Power BI, Tableau, Looker).
  • Ability to turn data into clear insights and actionable recommendations.
  • Experience working with forecasts, scenario modeling, or supply/demand planning is a plus.
  • Comfortable collaborating across teams and communicating complex ideas simply.
  • Proactive, detail-oriented, and excited to work in a fast-moving scale-up environment.
Benefits
  • Vibrant and fresh work environment
  • Flexible work-from-home policy
  • The tools you need to perform your daily tasks successfully
  • L&D personal budget
  • Private Insurance Plan
  • +4 extra PTO days annually
  • The unique opportunity to join “the next big thing” at ground level

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analyticsoperations planningworkforce planningcapacity planningscenario modelingforecastingdata analysisproblem-solvingsupply planningdemand planning
Soft skills
analytical skillscommunicationcollaborationproactivedetail-orientedproblem-solvinginsight generationactionable recommendationsadaptabilityteamwork