FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Solution Specialist
Weiler Abrasives GroupCustomer Solution Specialist providing hassle-free customer experience related to orders and inquiries. Building and maintaining customer relationships while supporting continuous improvement efforts.
About the role
Key responsibilities & impact- Provide customers with a hassle-free experience related to orders, inquiries, complaints, and other requests.
- Build and maintain relationships with customers that strengthens our partnership with them.
- Drive team goals by meeting individual metrics, while actively supporting continuous improvement efforts.
- Handle all customer needs in a timely and professional manner.
- Enter all orders accurately and timely to achieve team goals.
- Document customer interactions accurately and completely in CRM.
- Build and maintain strong relationships with distributors.
Requirements
What you’ll need- High School diploma
- Minimum of two years Customer Service experience
- Excellent Verbal/Written Communication and Interpersonal Skills
- Problem Solving and Logic Skills
- Time management and organizational skills
- Attention to detail
- Ability to work both independently and as a member of a team
- Proficiency using Microsoft office products
Benefits
Comp & perks- Hybrid Schedule Eligible
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Customer ServiceCRMMicrosoft Office
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsProblem SolvingLogic SkillsTime ManagementOrganizational SkillsAttention to DetailTeamworkIndependence
Certifications
High School Diploma