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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong numerical and analytical skills to interpret forecasts and sales data, while effectively managing customer administration and promotional planning in a fast-paced FMCG environment.
Highest-signal resume keywords
ForecastingTrade Spend ManagementMicrosoft ExcelCustomer AdministrationAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ForecastingTrade Spend ManagementCustomer AdministrationPromotional PlanningData AnalysisInvoicingIssue ResolutionPortfolio ManagementProcess ImprovementSales Data Interpretation
Soft Skills
Clear CommunicationOrganizational SkillsRelationship BuildingProblem SolvingAttention to Detail
Tools & Technologies
Forecasting ToolsCommercial SystemsMicrosoft Excel
Industry Keywords
Fast-Moving Consumer GoodsFMCGSales ChannelPromotional ClaimsCustomer Strategies
About the role
Key responsibilities & impact- Support the delivery of our commercial plan across a key sales channel
- Work closely with National Account Managers to drive performance and ensure excellent execution
- Play an important role in forecasting, trade spend management, customer administration, and promotional planning
- Manage customer forecasts, ensuring alignment with commercial plans and budget targets
- Coordinate field sales briefings and communications for internal and external sales teams
- Support promotional planning and execution, including compliance checks and issue resolution
- Provide administrative support across invoicing, promotional claims, price files, and customer documentation
- Investigate and resolve invoice queries and debt issues with customers and internal stakeholders
- Support customer performance, portfolio management, and successful new product launches
- Help deliver customer strategies across in-store, depot, and online channels
- Prepare reports, analysis, and materials for customer meetings and business reviews
- Build strong relationships with colleagues across Sales, Marketing, Finance, Supply Chain, NPD, and external partners
- Identify opportunities to improve processes, reporting, and ways of working
- Use data and insights to support decision-making and improve commercial performance
- Support innovation projects by coordinating activity, managing risks, and ensuring customer readiness
Requirements
What you’ll need- Experience in a commercial, administrative or coordination role within fast-moving consumer goods (FMCG) or another fast-paced customer environment
- Numerical and analytical skills, with experience interpreting forecasts and sales data
- Proficient in Microsoft Excel, forecasting tools and commercial systems
- Highly organised, with the ability to manage multiple priorities accurately and to a high standard of detail
- Clear and effective communication skills, with strong organisational capability
Benefits
Comp & perks- Annual bonus
- Double-matched pension scheme (up to 12% from us)
- 25 days annual leave increasing with service
- Annual Salary review
- Healthcare plan
- Discounted Weetabix products
- Continued investment in your personal development
- You can purchase up to 5 days of additional annual leave
- Access to 24/7 counselling service (via Grocery Aid partnership)
- The freedom of Flexible Work Opportunities
- Enhanced Maternity / Paternity / Adoption Leave
- Additional Time Off for Fertility Treatment and Neonatal Care
- Working Parents Support Group
- Fully stocked kitchens filled with our delicious products for you to enjoy
