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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Microsoft Dynamics 365 implementations, ensuring compliance and governance while driving process optimization and stakeholder engagement. Proficient in gathering requirements, managing backlogs, and facilitating user acceptance testing to deliver high-quality outcomes.
Highest-signal resume keywords
Microsoft Dynamics 365Product Owner ExperienceAgile Delivery ApproachesStakeholder ManagementUser Acceptance Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements GatheringUser Story WritingBacklog ManagementIncident ManagementProblem Management
Soft Skills
Effective PrioritizationClear CommunicationContinuous Improvement
Tools & Technologies
Power PlatformPower BIITILScrumKanban
Industry Keywords
ERP SystemsCRM SystemsOrder to CashProcure to PayRecord to ReportPlan to Produce
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Define and deliver the D365 roadmap, translating strategy into a prioritised, value-driven backlog
- Advocate standard functionality, driving process consistency and reducing customisation
- Gather requirements and act as the bridge between business and technical teams to align scope and delivery
- Own releases end-to-end (UAT, sign-off, communications) and manage environments to ensure stability, security and data integrity
- Own backlog transparency, stakeholder prioritisation and clear communication of trade-offs and outcomes
- Ensure compliance, governance and audit standards are met across all system changes
- Provide advanced aid, resolve complex issues and drive continuous improvement through root cause evaluation and user feedback
- Drive adoption, data quality and system optimisation using core D365 features, Power Platform and Power BI
Requirements
What you’ll need- Proven experience as a Product Owner or Application Analyst for Microsoft Dynamics 365 (Finance and Operations and/or Customer Engagement) or comparable ERP/CRM systems
- Knowledge of core business processes across at least two areas, such as Order to Cash, Procure to Pay, Record to Report and Plan to Produce
- Hands-on experience gathering requirements and writing user stories, managing backlogs, coordinating user acceptance testing and overseeing release and change management
- Experience providing advanced application aid (Level 2 and Level 3), including incident and problem management, as well as supplier coordination
- Familiar with ITIL and agile delivery approaches, including Scrum and Kanban, with strong documentation practices
- Stakeholder management skills, able to prioritise effectively and deliver high-quality outcomes in fast-paced environments
Benefits
Comp & perks- Annual bonus
- Double-matched pension scheme (up to 12% from us)
- 25 days annual leave increasing with service
- Annual Salary review
- Healthcare plan
- Discounted Weetabix products
- Continued investment in your personal development
- Additional annual leave purchase options
- 24/7 counselling service access
- Flexible Work Opportunities
- Enhanced Maternity / Paternity / Adoption Leave
- Additional Time Off for Fertility Treatment and Neonatal Care
- Working Parents Support Group
- Fully stocked kitchens with Weetabix products
