Customer Administrator – 4 Month FTC
Weetabix
full-time
Posted on:
Location Type: Hybrid
Location: Burton Latimer • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Process orders, handle customer queries, and manage returns.
- Compile reports to assist Customer Supply Planners with shortages, aged stock, forecasts, and performance.
- Manage certification documents accurately and timely.
- Lead and contribute to improvement projects aligned with business goals.
- Escalate issues affecting customer service, such as quality holds and production challenges.
Requirements
- Microsoft Office programs – i.e Excel, Word, PowerPoint, Outlook, Dynamics 365
- Customer relationship management
- Previous administration responsibilities are desired but not essential
- Customer-facing experience desired but not essential
Benefits
- Double-matched pension scheme (up to 12% from us)
- Pro-Rata 25 days annual leave
- Healthcare plan
- Discounted Weetabix products
- Continued investment in your personal development
- Access to 24/7 counselling service (via Grocery Aid partnership)
- The freedom of Flexible Work Opportunities
- Enhanced Maternity / Paternity / Adoption Leave
- Additional Time Off for Fertility Treatment and Neonatal Care
- Working Parents Support Group
- Fully stocked kitchens filled with our delicious products for you to enjoy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookMicrosoft Dynamics 365report compilationorder processingcustomer query handlingreturns management
Soft skills
customer servicecommunicationproblem-solvingleadershipcollaborationorganizational skills