Wee.mais

Administrative Assistant, Ophthalmology

Wee.mais

full-time

Posted on:

Location Type: Hybrid

Location: Joinville • 🇧🇷 Brazil

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Salary

💰 R$2,070 - R$2,277 per month

Job Level

Mid-LevelSenior

About the role

  • Greet patients warmly, ensuring a welcoming experience from arrival
  • Answer phone calls, resolve inquiries, and schedule appointments and exams using the Micrologos system
  • Verify and authorize consultations, exams, and procedures with health insurance providers
  • Assist with basic ophthalmic examinations under medical supervision
  • Perform daily cash reconciliation and manage payments/receipts
  • Keep the reception area organized and functional
  • Proactively support patient care (expediting exam scheduling and understanding patient needs) — active patient care

Requirements

  • High school diploma (completed)
  • Previous experience in an ophthalmology clinic
  • Excellent verbal and written communication; fluency in Portuguese
  • Strong organizational skills, agility, and attention to detail
  • Comfortable interacting with a diverse patient population and working under pressure
  • Responsible, proactive profile with a focus on collaborative growth
  • Prior experience in high-end/private medical clinics is a plus
  • Proactive and able to handle multiple concurrent tasks
  • Proficiency with basic computer tools such as Excel and clinical management systems
  • Availability for extended shifts on certain weekdays
Benefits
  • Meal/food allowance of R$31.50 per workday (prepaid card)
  • Mobility allowance of R$13.00 per workday (no payroll deduction)
  • 10% hazard pay added to salary (+ R$150.90)
  • Time bank (hour bank) approved by the Union
  • Opportunities for professional growth within the clinic and a career development plan
  • Dynamic, collaborative work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ophthalmic examinationscash reconciliationappointment schedulinginsurance verificationpatient care
Soft skills
verbal communicationwritten communicationorganizational skillsattention to detailproactivecollaborativeability to work under pressureagility
Certifications
high school diploma