WECO

Customer Service Representative

WECO

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Salary

💰 $24 - $29 per hour

About the role

  • Deliver an outstanding store experience that improves customer loyalty.
  • Help our clients identify the right solutions to customer billing, technical, and/or account issues.
  • Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer.
  • Participate in the company's social media campaigns
  • Develop strong leadership and interpersonal skills.
  • Driving sales through retail promotions with a positive attitude!

Requirements

  • Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
  • Ability to build rapport with clients
  • Effective listening skills
  • Strong negotiation and leadership skills
  • Deadline and results-oriented
  • Self-motivated and proactive qualities
  • Ability to effectively communicate with customers, peers, and management.
Benefits
  • Health insurance
  • Hourly pay + Weekly Bonuses
  • Weekly pay every Friday
  • Full time / Part time / Seasonal Opportunities
  • Company paid travel
  • Major Holidays off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipinterpersonal skillsproblem solvingeffective listeningnegotiationdeadline-orientedresults-orientedself-motivatedproactivecommunication