WECC

Customer Support

• provide help desk services, customer support, and coordination services for the WREGIS department
• act as first-line help desk support over email and phone
• troubleshoot user issues and escalate as needed
• perform “Know Your Customer” profiles on prospective new customers
• train customers and staff on WREGIS systems as required
• coordinate in-person and virtual user training events
• create and maintain documentation for system users and internal procedures
• implement document control and maintain security of confidential information
• communicate professionally with people throughout the organization as well as customer and stakeholder organizations
• perform other duties as assigned

Customer Service Coordinator

Engineer

• Proactively engage with WECC staff, NERC, other ERO regions, and external entities to provide technical direction in topics related to transmission planning and associated reliability risks.
• Act as the resident expert on emerging issues and trends affecting the BPS in the Western Interconnection.
• Provide technical leadership and partnership with industry groups such as national labs; regulators; federal, state, and provincial government organizations; non-governmental organizations; and academia to identify potential reliability risks and mitigation options.
• Provide technical expertise, leadership, and support for other activities and risk treatment efforts at WECC (e.g., models, standards development, oversight, event analysis, situation awareness).
• Identify the need for, and lead the development and implementation of, new software tools and processes to assess data and power system reliability.
• Deliver clear, concise presentations to a variety of technical and non-technical audiences.
• Collaborate with ERO Enterprise colleagues to plan reliability assessments and design study methodologies, identify lessons learned, and apply best practices.
• Coach and mentor other WECC engineers and analysts and serve as a subject matter expert on reliability matters (including study techniques, tool usage, advanced technical analysis, etc.) while working with management to find opportunities for other WECC staff to participate in industry and academic initiatives.
• Identify training support and development opportunities within the Reliability Assessments team and develop strategies to enhance assessments and shift mindsets across WECC and the ERO Enterprise.
• Exercise authority and technical leadership on assignments that are often self-initiated and self-directed.

Principal Reliability Assessments Engineer

Communications

• assist in creating engaging content for internal communication channels
• develop, write, and design high-quality content for external communications
• assist in designing graphics and layouts using professional-grade platforms
• develop training materials and internal process documents
• collaborate with cross-functional teams to gather information and ensure consistent messaging

Communications & Design Specialist

• Conduct WECC/NERC reliability assessments based on emerging issues and trends using modeling and analysis software
• Apply deterministic, probabilistic, and system stability models to support adequacy studies and other reliability assessments
• Work with industry groups to identify potential reliability risks and mitigation options
• Support the development of new software tools and processes to assess data and reliability
• Deliver presentations to technical and non-technical audiences
• Support and lead WECC and NERC committees, task forces, and work groups
• Engage stakeholders to identify and assess reliability challenges

Staff Reliability Assessments Engineer

Full-stack Engineer

• Serve as WECC’s resident expert in electromagnetic transient (EMT) models and analyses
• Lead the implementation of WECC’s EMT strategy
• Develop stakeholder partnerships for EMT model development and analysis
• Propose and lead the development of reliability models
• Provide technical leadership and partnership with various industry groups
• Support development of new software tools and processes
• Deliver clear presentations to technical and non-technical audiences
• Mentor other engineers and analysts
• Monitor and improve applications in functional areas
• Ensure timely and accurate completion of work products
• Advocate for reliability in industry groups

Senior Engineer, Electromagnetic Transient Modeling

Compliance

• Assist in preparation, processing, tracking, and coordination of monitoring activities
• Handle sensitive information ensuring compliance with NERC Rules and company policies
• Provide support for Reliability & Security Oversight activities in a timely manner
• Manage calendars, schedule meetings, handle correspondence, and coordinate logistics

Associate Compliance Program Coordinator

• Propose, lead, and conduct WECC/NERC reliability assessments based on emerging issues and trends using commercially available modeling and analysis software.
• Apply deterministic, probabilistic, and system stability, or other model types to support adequacy studies and other reliability assessments.
• Provide technical leadership and partnership with industry groups such as national labs; regulators; federal, state, and provincial government organizations; non-governmental organizations; and academia to identify potential reliability risks and mitigation options.
• Identify the need for, and support the development of, new software tools and processes to assess data and power system reliability.
• Deliver clear, concise presentations to a variety of technical and non-technical audiences.
• Support and provide technical leadership to WECC and NERC committees, task forces, and work groups.
• Engage stakeholders to identify and assess reliability challenges in the short-term to long-term time frames.
• Provide technical expertise and support for other activities at WECC (e.g., standards development, oversight, event analysis, situation awareness).
• Work with colleagues in the ERO Enterprise to plan reliability assessments, identify the lessons learned, and apply best practices.
• Mentor other engineers and analysts and work with management to find opportunities for others to take part in industry initiatives.

Senior Reliability Assessments Engineer

Accounting Manager

• Oversee the accounting department and ensure proper maintenance of all accounting systems and functions, including accounts payable and receivable, cash management, fixed assets, month-end close, and payroll.
• Supervise and mentor the company’s finance and accounting team.
• Ensure timeliness, accuracy, and usefulness of financial and management reporting for FERC, NERC, the WECC Board of Directors, the Finance and Audit Committee (FAC), the executive team, and others.
• Own all areas of financial reporting with a focus on annual budget preparation, monthly monitoring, analysis, and reporting.
• Investigate budget variances with department managers.
• Develop an in-depth understanding of the financial data and perform analysis to identify trends and verify accuracy.
• Provide financial education and support across the organization in all areas of budgeting, forecasting, and variance analysis.
• Identify and implement process improvements.
• Evaluate and implement internal controls.
• Prepare internal and external reporting packages.
• Collect data for and oversee issuance of annual assessment invoices.
• Remain up to date on nonprofit audit best practices and state and federal law regarding nonprofit organizations.
• Coordinate external audits and proper filing of tax returns in all required jurisdictions.
• Perform ad hoc tasks, projects, and reporting as required.

• Design, build, and maintain scalable data pipelines to move data
• Integrate data from various sources into a unified format
• Ensure data accuracy, completeness, and consistency through validation and monitoring
• Build, manage, and optimize databases and data warehouses
• Collaborate with data scientists and analysts to understand data needs
• Optimize data storage and processing for maximum performance
• Implement and maintain data security and privacy policies
• Create and maintain documentation related to data architecture and workflows