WEC Energy Group

Customer Support

• Provide outstanding customer service while responding to internal and external customer inquiries, questions, and problems
• Provide clerical support and perform administrative duties for several work groups
• Accurately enter/maintain office and construction records
• Aid Call Center and Dispatch personnel with customer situations
• Complete all tasks necessary to keep operations of office running smoothly

Customer Service Representative

Software Engineer

• Manage scope, schedule, and budget of engineering and construction projects
• Write and enforce contracts for project completion
• Conduct research to develop innovative approaches
• Prepare RFP's and review proposals based on project requirements

Engineering Major Projects Supervisor

Civil Engineer

• Inspect steam equipment within manholes and tunnels
• Troubleshooting operation and maintenance issues
• Failure investigation
• Project support & site visits
• Assist in managing small projects
• Equipment reliability
• Equipment and plant performance and optimization
• Reviewing drawings to identify utility conflicts
• Drawing reviews and updates
• Procedure reviews and updates
• Ensure adherence to codes and standards

Intern – Power Generation Civil Engineering

Backend Engineer

• Help design creative cost-effective systems and equipment that keep the energy flowing to our customers in a safe and reliable manner.
• Work with experienced members of these functional teams.
• Support processes related to: Underground gas storage, Field piping, Station piping, Withdrawal process, Injection process, CO2 Removal process, LNG Liquefaction process, LNG Vaporization process.

Co-Op Engineer – Gas Storage Engineering

• Provide engineering support to Gas Engineering staff and gas utility field personnel on gas design, construction, operating, and maintenance projects
• Assist staff and field project engineers and managers on a wide range of projects in natural gas transmission and distribution
• Working under the direction of an engineering mentor, assist with analyses and preparation of plans, designs, drawings, specifications, cost estimates, and work procedures for projects in gas transmission and gas distribution.
• Review road and public works project plans for conflicts with WEC Energy Group facilities, and develop recommendations to resolve conflicts.
• Analyze commercial and industrial gas load requests and recommend metering and pressure regulating equipment.
• Utilize various computer programs, databases, spreadsheets, etc. to update computer models and perform network studies concerning gas system flow and capacity.
• Determine optimum design, costs, and economic justification of projects such as extensions of gas service to new customers or reinforcement of existing facilities to meet increasing gas loads.
• Build working knowledge of natural gas transmission and distribution engineering through exposure to a variety of facilities, construction projects, system maintenance work, and projects in various stages of analysis, design, planning, and execution.
• Understand application of project management to design and construction projects.

Gas Engineering Intern

• Apply classroom learning
• Combine engineering science with communications and team-building skills
• Receive hands-on experience
• Evaluate equipment and system performance
• Maintain reliability, safety and regulatory compliance
• Assist in planning, technical support and environmental compliance activities

Co-Op Engineer – Power Generation Engineering

Data Analyst

• Perform data collection, data mining, data cleaning, ETL, and organization of data from a variety of sources including relational databases
• Perform data analysis and potentially data engineering
• Help develop data visualizations, metrics and live dashboard
• Potentially create new ways for operations to collect, analyze, display and use data
• Collaborate with team members, IT and various work groups as needed
• Alternate between remote and office work as needed (hybrid setting)

Intern – Power Generation Data Analyst

Engineer

• Support network models of gas distribution systems.
• Review and analyze gas asset information in various data systems (services, mains, valves, stations) and perform required updates.
• Participate in training opportunities to learn about the natural gas industry, construction standards, work procedures, and associated materials.
• Perform site visits to observe utility construction, maintenance, and customer service functions.
• Design and generate reports for engineering, regulatory, and operational requests.
• Assist engineers with capital construction projects.

Co-op Engineer – Gas Distribution Engineer

• Support PV Solar projects, including observing field activities, updating equipment records, and focusing on operational performance and optimization of solar sites
• Support wind project operational performance and optimization
• Review and revise technical documentation and drawings
• Perform ad hoc investigations of emergent equipment issues
• Use available data to investigate performance or reliability issues within the solar and wind fleets
• Provide general engineering support to PG-Renewables group
• Track ongoing tasks across sites and support engineers and supervisors
• Drive continuous improvement by researching emerging utility solar trends
• Alternate between remote and office work as needed (hybrid setting)
• Travel to generation sites in remote locations in WI, MI, IA, or IL

Intern – Renewables Engineering

• Support staff on projects while developing technical expertise, interpersonal/communication skills, and project management skills
• Data analysis / data entry to help develop better project cost estimates
• Project Management support
• Participate in site visits to enhance learning
• Assist in managing small projects
• Procedure reviews and updates

Intern – Project Engineering

• Equipment inspections
• Troubleshooting operation and maintenance issues
• Failure investigation
• Project support
• Assist in managing small projects
• Equipment reliability
• Equipment and plant performance and optimization
• Plant control support
• Drawing reviews and updates
• Procedure reviews and updates
• Ensure adherence to codes and standards

Intern – Power Generation Engineering

• Support staff on projects while developing technical expertise, interpersonal/communication skills, and project management skills
• Data analysis/data entry to help develop better project cost estimates
• Project Management support
• Participate in site visits to enhance learning
• Assist in managing small projects
• Procedure reviews and updates

Project Engineering Intern

Project Manager

• Manage capital projects across our Power Generation Fleet territory, which could entail work at Gas Storage, Wind, Solar, or Fossil Fuel sites
• Collaborate with and manage contractors for project and labor needs
• Lead scope development to include: analysis and recommendations of design options, recommendations for structures, systems and components, preparation of engineering designs, material and constructions specifications and cost estimates, review of internal and external construction plans and implementation of construction activities for more complex projects
• Develop project budgets, schedules, and reporting of financial performance including periodic project updates.
• Lead vendor selection based on project needs, serve as safety liaison to projects, and serve as point of contact for project activities
• Develop project authorization requests (PAR) and attend senior leadership project team (SPT) as required
• Serve as project interface between the plant projects group and fleet facilities.

Project Manager – Engineer

Financial Planning and Analysis

• Assist with reporting and analysis
• Participate in month end closing tasks, forecasting, and budgeting
• Develop organizational and planning skills
• Work with departments across the company to ensure accuracy of data and validity of information
• Learn business support, strategy, and planning

Finance Intern

Consultant

• Proactively and reactively respond to the sales and service needs of large commercial, industrial, and municipal WE customers including demand side management, outages, power quality issues, new services, outdoor lighting, rewires, hold-off clearances, and billing inquiries.
• This position is responsible for maximizing business opportunities with customers.
• Develop and maintain relationships with large commercial, industrial & municipal customers and developers.
• Contact, establish, and maintain relationships with both new and current customers to discuss their wants, needs, and service concerns to retain their business.
• Respond to customer/contractor requests for outages, rate evaluations, bill inquiries and various service functions.
• Investigate methods available for improving system reliability.
• Analyze customer loads to determine proper rate application and prepare for line extension contracts.
• Work with developers, contractors, consultants, engineering firms to establish new and expanded service.
• Coordinate installation with internal and external resources.
• Handle all follow-up with customer concerns.
• Work with solar accounts.
• Proactive Load Management.
• Contact customers and contractors, establish curtailment and interruptible rates.
• Promote energy conservation, energy efficiency through available programs, assist with monitoring load and demand at customer location.
• Customer relationship management tool (iAvenue) maintenance.
• Update and maintain database information to ensure uniform handling of customer needs and to provide complete information to WE personnel.
• Provide utilization analysis of customer loads and equipment.
• Work with project managers to prepare business proposals for project development.
• Promote and follow through on Night Aura projects.
• Assist and fill in for service managers as necessary.
• First Alert service for large customers to ask for voluntary load reduction during high demands, inform large customers of service interruptions in advance, or explain outages after the fact.