Business Development Manager, Mortgage Broker Channel

Webster First Federal Credit Union

Mortgage business development manager growing residential mortgage portfolios through broker relationships. Expanding market share for a Canadian financial cooperative across assigned territories.

Posted 8/12/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$90,400 - CA$115,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage portfolio development and relationship management, with strong capabilities in business development, sales, and effective communication with mortgage brokers. Proficient in analyzing market trends and competitive intelligence to enhance product offerings and drive growth.

Highest-signal resume keywords

Mortgage Broker Relationship ManagementBusiness DevelopmentSales SkillsMicrosoft Office ProficiencyPublic Speaking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Mortgage Portfolio DevelopmentBusiness AnalysisSales Log PreparationCompetitive Intelligence GatheringRisk Ownership

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationTime ManagementOrganizational Skills

Tools & Technologies

Banking Software Programs

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Mortgage IndustryBroker RelationshipsMarket Share GrowthTrade ShowsRegulatory Compliance

About the role

Key responsibilities & impact

Develop and grow a residential mortgage portfolio and increase market share through sales and service to external mortgage brokers
Prospect for new broker relationships and foster existing relationships within an assigned geographical territory
Build referral sources through relationships with brokerages, broker franchises, and sub-brokers
Raise the profile of Tru Cooperative Bank and regional brands through external activities, trade shows, and related events
Communicate product, process, and expectations to mortgage brokers
Collaborate with mortgage underwriters, credit services, branches, and other teams
Monitor brokerage funding volumes and efficiencies
Recommend signing or removal of broker relationships as warranted
Analyze business information, make decisions, and build business plans
Prepare weekly sales logs and appointment schedules with narratives about broker interactions, training sessions, and site visits
Gather and communicate competitive intelligence to support product pricing
Recommend modifications to products, policies, and industry regulations
Present or participate in training sessions, industry trade shows, and special events
Report to the Director, Mortgage Business Development

Requirements

What you’ll need

Bachelor’s degree required or an equivalent combination of education and experience
3–4+ years of relevant industry experience required
Mortgage broker relationship management or mortgage specialist management experience preferred
Excellent interpersonal skills
Strong verbal and written communication skills
Comfort with public speaking
Self-directed and highly organized
Proficient in Microsoft Office and banking software programs
Proven business development, relationship-building, and sales skills
Agile time management skills with ability to multitask
Ability to adhere to policies and procedures and demonstrate risk ownership
Willingness and ability to undertake overnight travel multiple times per month
Ability to complete employment verification, credit check, and criminal record check if considered

Benefits

Comp & perks

Mental health coverage and resources
Customizable health benefits
Topped-up parental leave
Performance-based compensation
Employee banking advantages
Group RRSP matching
Vacation time
Flexible work arrangements
Paid time off to volunteer
Award-winning in-house training programs
Access to LinkedIn Learning
Reimbursement for external courses