Product Specialist

Webster First Federal Credit Union

Product Specialist leading key product management functions, including product roadmap and promotional activities, at Tru Cooperative Bank. Hybrid role with collaboration from multiple locations.

Posted 7/7/2026full-timeLangley • 🇨🇦 CanadaMid-LevelSenior💰 CA$64,400 - CA$82,500 per yearWebsite

About the role

Key responsibilities & impact

Product Roadmap: With support from the Product team, is accountable for the product roadmap, including new product launches, rationalization and harmonization activities.
Third Party Relationships: With the Director of Products, leads and maintains third party relationships like Collabria and remains point of contact for any product feature escalations.
Product Launch: With oversite from the Director, leads the promotional approach, including the development of the strategy, competitive intelligence, sales tools, weekly reporting and debrief.
Product Development: Completes requirements, concept validation and implementation of new banking products and services. Works with Finance, Treasury, Sales leads and Marketing Engagement teams to manage and control the development of products and services focusing on driving greater member engagement.
Documentation: With support from the Product Analyst and Senior Product Manager, maintains all product documentation specifically the product profiles, to ensure that features, benefits and specifications are accurate.
Product Knowledge Share: Coaches member facing team members on new product initiatives and campaigns. Responds to team members’ questions raised in product team inbox.

Requirements

What you’ll need

Bachelor’s degree in Marketing, Commerce, Finance or Business required
In depth knowledge in business theory and marketing practices required
3 years related experience in marketing and product development required with experience in the financial services industry considered an asset
2 - 3 years of branch experience, knowledge of current products, policies and procedures and existing working relationships with administration departments is considered a strong asset
Ability to think strategically and globally regrading development and implementation of Credit Union and loyalty solutions
Must communicate effectively in both verbal and written formats with individuals or groups and give presentations utilizing various audio/visual support aids.
Must possess strong leadership and have the ability to negotiate with and influence others. Can demonstrate examples of taking innovative approaches to solving problems.
Self-motivated, innovative and decisive, takes responsibility for self-development and continuous learning to achieve required knowledge for the job.
Adapts quickly to changes in environment and strategies
Excellent analytical, reasoning, quantitative, organizational and administrative skills with particular attention to detail
Strong project management skills. Strong ability to manage multiple projects, work in a fast-paced environment and meet deadlines and should be able to function effectively under pressure.
Able to interact with internal and external customers as the Subject Matter Expert on assigned group of products
Ability to exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of the organization, credit union representatives/ decision makers, and vendors.
Strong skills in Microsoft Office products (e.g. Word, Excel, Access, PowerPoint Outlook, Project)
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Webster First Federal Credit Union Website LinkedIn All Job Openings 201 - 500 employees Webster First is one of the largest credit unions located in Massachusetts. We are based out of Worcester, MA and have 15 branches throughout Worcester, Middlesex, Essex, and Suffolk counties. Product Specialist Job not on LinkedIn 🔥 15 minutes ago 🏢🏡 Langley – Hybrid 💵 $64.4k - $82.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🪄 Product Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Product Roadmap: With support from the Product team, is accountable for the product roadmap, including new product launches, rationalization and harmonization activities.
Third Party Relationships: With the Director of Products, leads and maintains third party relationships like Collabria and remains point of contact for any product feature escalations.
Product Launch: With oversite from the Director, leads the promotional approach, including the development of the strategy, competitive intelligence, sales tools, weekly reporting and debrief.
Product Development: Completes requirements, concept validation and implementation of new banking products and services. Works with Finance, Treasury, Sales leads and Marketing Engagement teams to manage and control the development of products and services focusing on driving greater member engagement.
Documentation: With support from the Product Analyst and Senior Product Manager, maintains all product documentation specifically the product profiles, to ensure that features, benefits and specifications are accurate.
Product Knowledge Share: Coaches member facing team members on new product initiatives and campaigns. Responds to team members’ questions raised in product team inbox. 🎯 Requirements
Bachelor’s degree in Marketing, Commerce, Finance or Business required
In depth knowledge in business theory and marketing practices required
3 years related experience in marketing and product development required with experience in the financial services industry considered an asset
2 - 3 years of branch experience, knowledge of current products, policies and procedures and existing working relationships with administration departments is considered a strong asset
Ability to think strategically and globally regrading development and implementation of Credit Union and loyalty solutions
Must communicate effectively in both verbal and written formats with individuals or groups and give presentations utilizing various audio/visual support aids.
Must possess strong leadership and have the ability to negotiate with and influence others. Can demonstrate examples of taking innovative approaches to solving problems.
Self-motivated, innovative and decisive, takes responsibility for self-development and continuous learning to achieve required knowledge for the job.
Adapts quickly to changes in environment and strategies
Excellent analytical, reasoning, quantitative, organizational and administrative skills with particular attention to detail
Strong project management skills. Strong ability to manage multiple projects, work in a fast-paced environment and meet deadlines and should be able to function effectively under pressure.
Able to interact with internal and external customers as the Subject Matter Expert on assigned group of products
Ability to exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of the organization, credit union representatives/ decision makers, and vendors.
Strong skills in Microsoft Office products (e.g. Word, Excel, Access, PowerPoint Outlook, Project)
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Product Roadmap ManagementCompetitive IntelligenceRequirements GatheringConcept ValidationAnalytical SkillsOrganizational SkillsQuantitative SkillsDocumentation ManagementStrategic ThinkingNegotiation Skills

Soft Skills

Effective CommunicationProblem SolvingSelf-MotivationAdaptabilityTeam Coaching