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HR Coordinator
Webster First Federal Credit UnionHR Coordinator providing first-level responses to HR inquiries and administrative support to the People & Culture team. Collaborating with HR for maintaining employee records and documentation.
About the role
Key responsibilities & impact- Provides first-level response to routine HR inquiries or forwards to an appropriate HR expert
- Interprets and communicates HR policies and encourages the use of employee self-service to resolve inquiries
- Maintains a working knowledge of policies, procedures, HR practices, and applicable legislation
- Provides administrative support to all functional areas within HR
- Collaborates with HR team members in the administration of employee data and reports
- Supports HR team with completion, input and administration of employee data including new hires, terminations, status changes, transfers, leaves and changes in position
- Assists with updating and creating new documentation to support employee self-serve
- Seeks opportunities to optimize technology, improve workflow/processes and create employee self-service opportunities; provides this input and ideas to leadership.
Requirements
What you’ll need- HR (or similar) diploma required
- Bachelor’s degree (HR or related field) preferred
- 1 year experience in an HR support required
- Experience with HR systems and/or service management systems preferred
- Aptitude for attention to detail and a high degree of accuracy
- Strong interpersonal, verbal, and written communication skills, demonstrating sound judgement and discretion
- Excellent customer service skills
- Intermediate skills in computer software applications e.g. MS Office
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Benefits
Comp & perks- Mental health coverage and resources
- Customizable health benefits, as well as topped-up parental leave
- Performance-based compensation, employee banking advantages and group RRSP matching
- Vacation time and flexible work arrangements to support your lifestyle
- Opportunities for professional development and training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR systemsservice management systemsemployee data administrationdocumentation creationdata accuracyworkflow optimizationemployee self-service
Soft Skills
attention to detailinterpersonal skillsverbal communicationwritten communicationcustomer servicesound judgementdiscretion
Certifications
HR diplomaBachelor’s degree in HR or related field