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Webster First Federal Credit Union

HR Coordinator

Webster First Federal Credit Union

HR Coordinator providing first-level responses to HR inquiries and administrative support to the People & Culture team. Collaborating with HR for maintaining employee records and documentation.

Posted 5/21/2026full-timeLangley • 🇨🇦 CanadaJunior💰 CA$49,100 - CA$57,900 per yearWebsite

About the role

Key responsibilities & impact
  • Provides first-level response to routine HR inquiries or forwards to an appropriate HR expert
  • Interprets and communicates HR policies and encourages the use of employee self-service to resolve inquiries
  • Maintains a working knowledge of policies, procedures, HR practices, and applicable legislation
  • Provides administrative support to all functional areas within HR
  • Collaborates with HR team members in the administration of employee data and reports
  • Supports HR team with completion, input and administration of employee data including new hires, terminations, status changes, transfers, leaves and changes in position
  • Assists with updating and creating new documentation to support employee self-serve
  • Seeks opportunities to optimize technology, improve workflow/processes and create employee self-service opportunities; provides this input and ideas to leadership.

Requirements

What you’ll need
  • HR (or similar) diploma required
  • Bachelor’s degree (HR or related field) preferred
  • 1 year experience in an HR support required
  • Experience with HR systems and/or service management systems preferred
  • Aptitude for attention to detail and a high degree of accuracy
  • Strong interpersonal, verbal, and written communication skills, demonstrating sound judgement and discretion
  • Excellent customer service skills
  • Intermediate skills in computer software applications e.g. MS Office
  • Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Benefits

Comp & perks
  • Mental health coverage and resources
  • Customizable health benefits, as well as topped-up parental leave
  • Performance-based compensation, employee banking advantages and group RRSP matching
  • Vacation time and flexible work arrangements to support your lifestyle
  • Opportunities for professional development and training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR systemsservice management systemsemployee data administrationdocumentation creationdata accuracyworkflow optimizationemployee self-service
Soft Skills
attention to detailinterpersonal skillsverbal communicationwritten communicationcustomer servicesound judgementdiscretion
Certifications
HR diplomaBachelor’s degree in HR or related field