Strategic Accounts Specialist

Webster Bank

Strategic Account Specialist providing clients with tools to navigate healthcare and manage medical funds. Building client relationships and collaborating internally to support growth and program structure.

Posted 7/21/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJunior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and sales strategy, with a strong ability to analyze data and identify industry trends to enhance product positioning. Proficient in navigating multiple systems and tools to support account management and client education.

Highest-signal resume keywords

Client Relationship ManagementSales Strategy ExperienceWorkers’ Compensation KnowledgeMicrosoft Office Suite ProficiencyData Analysis Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategyData AnalysisAccount ManagementClient EducationProblem Solving

Soft Skills

Excellent Communication SkillsRelationship BuildingCollaboration

Tools & Technologies

Microsoft TeamsMicrosoft PowerPointMS Office SuiteDynamicsSalesforce

Industry Keywords

MSA TerminologyWorkers’ CompensationLiability CasesSubject Matter Expert

About the role

Key responsibilities & impact

Communicates with clients to understand their needs and explain our product value.
Builds relationships with clients based on trust and respect.
Collaborates with internal departments to facilitate strong and lasting partnerships.
Collects and analyzes data to better position Ametros products and services in the market.
Keeps accurate records pertaining to potential case load and account notes.
Resolves complaints and prevents additional issues by improving processes.
Identifies industry trends and shares for the mutual benefit of client programs.
Communicates and delegates action plans throughout sales organization.

Requirements

What you’ll need

H.S. Diploma or General Education Degree (GED) required
Bachelor’s Degree in Arts/Sciences (BA/BS) preferred
1 - 3 years experience in a sales or account management position required
Knowledge of Microsoft Teams and proficient in Microsoft Powerpoint
Knowledge of MSA Terminology, Workers’ Compensation and liability cases
Proven sales strategy experience resulting in significant client relationship growth
Aptitude for solving complex issues for account management, sales and potential clients
Ability to educate clients and prospective clients, manage and build relationships
Excellent written and verbal communication skills
Workers’ Compensation and/or Medicare Set Aside Subject Matter Expert
Systems Subject Matter Expert with ability to navigate through multiple systems including MS Office Suite including Word and Excel, Dynamics, Adobe, and Salesforce products.

Benefits

Comp & perks

Incentive compensation