Senior Analyst, Treasury Management Fraud Specialist

Webster Bank

Fraud Specialist coordinating fraud events for Commercial clients at Webster Bank. Engaging internal partners and guiding clients through incidents with clarity and confidence.

Posted 4/30/2026full-timeRemote • Florida • 🇺🇸 United StatesSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact (QB) during Commercial client fraud events, coordinating communication and ensuring all stakeholders remain aligned.
Engage and mobilize internal partners across Fraud Operations, Risk, Treasury Management, Product, Relationship Management, and other functional teams to ensure a unified fraud response approach.
Guide clients through fraud situations by providing clear communication, setting expectations, outlining next steps, and ensuring a consistent and supportive experience.
Launch and coordinate cross functional workstreams, tracking progress, identifying potential roadblocks, and ensuring timely execution of all required actions.

Requirements

What you’ll need

Bachelor's Degree in Arts/Sciences (BA/BS) Business, Finance, Risk Management, Criminal Justice, or related field preferred
3+ years of experience in fraud operations, risk management, treasury management, commercial banking, or a related client facing financial services role
Familiarity with fraud investigation workflows, incident response practices, and internal escalation frameworks
Proficiency with case management tools, fraud platforms, banking systems, and Microsoft Office (Outlook, Excel, PowerPoint)

Benefits

Comp & perks

Flexible working hours
Professional development opportunities
Health insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud operationsrisk managementtreasury managementcommercial bankingfraud investigation workflowsincident response practicescase management toolsfraud platformsbanking systemsMicrosoft Office

Soft Skills

communicationstakeholder managementcoordinationproblem-solvingclient engagementexpectation settingsupportive experiencecross-functional collaborationtracking progressidentifying roadblocks

Certifications

Bachelor's Degree