Chief Information Officer
WEBIT Services
full-time
Posted on:
Location Type: Hybrid
Location: Naperville • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Lead
About the role
- Position yourself as the customer’s Chief Information Officer – guiding their business through the lenses of risk mitigation, efficiency, and growth
- Own the relationship on behalf of WEBIT Services
- Advocate internally for process change and improvement to meet the needs of your customers’ needs and strategies
- Work hand in hand with operations staff to manage GAP assessments and new client on-boardings
- Act as the executive level escalation point for service concerns
- Conduct strategic business reviews on a recurring cadence set by the needs of the customer
- Grow project revenue
- Escalate issues to internal staff as needed
- Actively participate in project scoping, quoting and implementation
Requirements
- 3+ years of experience in successfully selling Managed Services in the Chicago Metro Area as an account executive or vCIO
- Tangible examples of MSP sales or account management success history
- Record of consistently reducing churn and client satisfaction
- Strong executive presence and excellent communication skills
- Ability to manage a book of business which spans multiple verticals
- Deep experience working with Lifecycle Insights
- Proficiency in Autotask or other PSAs
- Strong organizational and time management skills
- Motivated to achieve maximum impact
- Ability to travel daily throughout the Chicago metro area for meetings, networking and occasional evening and weekend work events (networking, community service, event sponsorships)
- Consistent internet connection with a mobile backup/hotspot
Benefits
- Employee Stock Ownership
- Employees (and their dependents) may enroll in medical, dental, vision insurance
- Take what you need time off, not accrual based
- 10 paid holidays throughout the calendar year
- Employees can enroll in WEBIT’s 401k program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Managed Servicesaccount managementGAP assessmentsproject scopingquotingimplementationLifecycle InsightsAutotaskPSAs
Soft skills
executive presencecommunication skillsorganizational skillstime managementrelationship managementprocess improvementrisk mitigationefficiencygrowth motivation