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Outbound Sales Agent – Commission Based – 12-month Contract
WebafricaOutbound Sales Agent position at Webafrica focusing on customer engagement through leads hunting and consultations. Dedicated to delivering outstanding after sales service.
About the role
Key responsibilities & impact- Webafrica is on the prowl for a super savvy Outbound Sales Agent to join the team.
- If you are a spunky go-getter who’s a little left-of-centre, totally customer orientated and your sales game is *on fleek*, then you could be the one.
- We need an outbound sales consultant with the gift of the gab, who can sell over the phone, and face-to-face.
- Our agent X will be required to hunt for leads, cold canvas, and engage with new customers, as well as farm leads off the existing data base.
- Every call is a consultation, where you will need to find the best product to meet the potential client’s needs.
- Most importantly of all, you will need to be dedicated to giving the best damn after sales service in the land, so that our customers stay happy and we can continue to satisfy their every online need with future upsell and cross-sell opportunities.
Requirements
What you’ll need- **Minimum requirements:**
- - Grade 12
- - 2 - 3 years ISP telesales experience, preferably in an outbound scenario
- - MS Office Advanced Skills
- - A strong understanding of:
- - Cold Canvassing
- - Closing Sales
- - Targeting, Tracking and Measuring
- - A strong consultative approach (matching needs with requirements)
- - Managing and reporting on individual targets
- - Ability to manage the sales process through strong pipeline skills:
- - Hunting for new leads
- - Farming existing leads
- - PREFERENCE will be given to applicants who has fibre network coverage.
- **Ideal Requirements:**
- - 2-3 years of face-to-face ISP sales experience
- - ICT industry exposure with sound knowledge of ISP services
- - Account management experience
- - Customer retention experience
- - Pipeline reporting
- **Key Competencies:**
- - Excellent verbal and written communication skills (English)
- - Customer focused and brand aware
- - Self-motivated and self-disciplined
- - Ability to work independently and within a team
- - Time Management Skills
- - Attention to detail
- - Deadline & target driven
Benefits
Comp & perks- ***Our benefits are second to none - the icing on the Webafrica culture cake:***
- - **We are a Fully Remote work environment**
- o That’s right! No need to go into the office! You can work from just about anywhere
- o We have partnered with a shared office/workspace called Workshop 17 and we cover the cost of your access to any of their branches around the country – if you’d like a change of scenery from time to time.
- - **We Kit you out**
- o We will provide you with all the necessary tech equipment needed for a remote office. Laptop, monitor, and headset. And of course, a UPS to ease the effects of load-shedding! We also provide you with Connectivity – FOR FREE
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telesalescold canvassingclosing salestargetingtrackingmeasuringpipeline managementaccount managementcustomer retentionMS Office Advanced Skills
Soft Skills
verbal communicationwritten communicationcustomer focusedself-motivatedself-disciplinedteamworktime managementattention to detaildeadline driventarget driven