VP, New Business Partnerships – Commercial Contract Sales
Amplity Health
IT Operations Lead
Web International Services Ltd. (WIS)
full-time
Posted on:
Location Type: Office
Location: 🇲🇹 Malta
Visit company websiteJob Level
Senior
About the role
- Manage a small IT team and lead internal tech initiatives
- Support and enhance internal IT operations, tools, and infrastructure to ensure business continuity and performance
- Lead day-to-day IT functions, including hardware management, software setup, and user support (Windows & Mac)
- Administer core tools like Office 365 and Atlassian (Jira, Confluence), ensuring smooth onboarding, access management, and usage
- Develop and enforce internal IT policies and best practices around security, systems use, and tooling
- Maintain accurate logs of hardware and IT inventory and order equipment when necessary
- Collaborate on tech projects to plan and execute solutions that improve operations
- Research and propose new technologies to improve productivity and scale with the business
- Act as first point of contact for technical support issues, escalating where necessary
Requirements
- 3+ years in IT Support, IT Systems, or IT Administration
- Experience managing or mentoring others (formally or informally)
- Solid knowledge of Office 365 admin tools and Atlassian products
- Strong understanding of IP addressing and basic networking
- Confident in troubleshooting hardware/software issues across Windows and Mac
- Detail-oriented, responsive, and calm under pressure
- Excellent communicator – both with technical and non-technical stakeholders
- Passionate about digital industries like iGaming, media, or affiliate marketing
Benefits
- Company events in Malta organised and paid for by WIS for EU employees – twice a year
- Access to learning platforms and educational support offered to boost your knowledge and career
- Sports allowance
- Free lunch at the office daily
- Private health insurance
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT SupportIT SystemsIT AdministrationOffice 365AtlassianIP addressingnetworkinghardware troubleshootingsoftware troubleshootinguser support
Soft skills
team managementmentoringdetail-orientedresponsivecalm under pressurecommunicationcollaborationproblem-solvingleadershipadaptability
