Business Operations Specialist

Web Expertai

Business Operations Specialist at expert.ai supporting performance measurement and improvement. Collaborating across teams to enhance operational efficiency and scale activities to meet growth targets.

Posted 4/11/2026full-timeModena • Montana • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Monitor and measure the delivery of services and the costs of technical activities. Prepare precise and detailed reports for management.
Identify and implement actions to improve the efficiency and effectiveness of services for customers and partners.
Optimize collaboration and synergies between internal teams, ensuring smooth integration between sales and operations.
Support the scaling of internal operational activities to achieve growth targets and address related challenges.
Develop skills in auditing, reporting, and project management. Support internal audits and operational projects as needed.

Requirements

What you’ll need

You have a bachelor's or master’s degree in economics, finance, data science, or humanities.
You are a professional with at least 1 year of experience in operations, reporting, or project management.
You are comfortable managing internal stakeholders, up to the Leadership Team.
You can deliver effective presentations to any audience expressing strong communication skills
You are proficient in using MS Office suite; BI tools like Power BI will be considered a plus.
You are fluent in English and Italian
Experience in a software company (SaaS experience is a plus)

Benefits

Comp & perks

Flexible working arrangements and attention to work/life balance
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
Culture and values that focus on teamwork, innovation and passion for artificial intelligence and language
Equal opportunity employment experience that values difference and diversity
Customized induction & Onboarding training that will facilitate the initiation process and accelerate your integration into our daily business activities.
A performance appraisal process that will bring annual assessment of skills, targets achievement and areas of improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

reportingproject managementauditingdata analysisoperations management

Soft Skills

communicationstakeholder managementpresentation skillscollaborationefficiency improvement