Senior Product Manager, Messaging

Weave

Senior Product Manager for messaging product area at Weave. Leading product strategy and execution for communication between healthcare practices and patients.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive product management experience with a focus on customer-facing features and platform improvements, leveraging strong execution skills and the ability to translate user needs into impactful product decisions. Proficient in collaborating with cross-functional teams and utilizing data to drive product health and user experience enhancements.

Highest-signal resume keywords

8+ Years Of Product Management ExperienceAI-Native Product Management ApproachStrong Execution SkillsAbility To Partner With Senior EngineersFamiliarity With Messaging Infrastructure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap DevelopmentFeature PrioritizationUser Experience ImprovementAPI DesignData AnalysisSystem Performance EvaluationTechnical Decision-MakingCross-Functional Project ManagementProduct Judgment

Soft Skills

Strong Communication SkillsEmpathy For End UsersAbility To Operate IndependentlyClarity In Ambiguous EnvironmentsCollaboration Skills

Tools & Technologies

GrafanaData Observability ToolsMessaging SystemsNotification Pipelines

Industry Keywords

Messaging ProductTwo-Way MessagingAutomated MessagesIntegrationsReal-Time Communication

Tech Stack

Tools & technologies

Grafana

About the role

Key responsibilities & impact

Own the product strategy, roadmap, and execution for Weave's messaging product area.
Lead product discovery by deeply understanding how practices and patients experience messaging today, identifying friction, unmet needs, and opportunities to deliver meaningful improvements.
Drive both customer-facing feature work (two-way messaging inbox and automated messages) and platform-level improvements (reliability, scalability, message delivery, integrations) with sound judgment on prioritization across both.
Define and deliver reusable messaging capabilities that can support multiple Weave products and workflows over time.
Prioritize the roadmap and drive execution, making clear calls on risk, sequencing, and business value — breaking work into staged deliveries that show early progress while advancing longer-term goals.
Partner closely with engineering to guide technical decisions, including tradeoffs around message delivery reliability, data consistency, and system performance.
Communicate product decisions, their risks, and business impact clearly to leadership and cross-functional partners.
Partner with integrations, feature teams, and other product areas to manage dependencies and shared platform evolution.

Requirements

What you’ll need

8+ years of product management experience, with meaningful ownership across both customer-facing features and platform or infrastructure-adjacent product work.
AI-native approach and thinking to product management and problem solving including familiarity with various tools and options.
Strong product judgment — able to think in capabilities and systems, not just individual feature requests.
Deep empathy for end users, with a track record of translating user problems into product decisions that meaningfully improve the experience.
Ability to operate independently, make sound decisions, and create clarity in ambiguous environments.
Strong execution skills and a track record of driving complex cross-functional work from problem definition through delivery.
Ability to partner credibly with senior engineers on technical tradeoffs — including message delivery reliability, API design, and system performance.
Strong communication and storytelling skills, including the ability to explain both customer experience and platform decisions in business terms.
Ability to collaborate effectively with engineering, design, analytics, support, go-to-market teams, and peer product managers.
Familiarity with real-time or asynchronous communication systems, messaging infrastructure, or notification pipelines.
Comfort reading API documentation, technical specs, and system design discussions.
Ability to use data and observability tools to understand product health and user behavior, such as Grafana or similar.

Benefits

Comp & perks

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
Weave uses AI tools to help us work more efficiently and create a smoother candidate experience.