Project Manager

• Develop and manage relationships with customers throughout the implementation process.
• Manage a portfolio of customers in various stages of implementation.
• Act as the project manager/point contact for each customer.
• Keep the customer informed throughout the process and set clear expectations.
• Teach and train customers how to maximize the value of the Weave platform.
• Provide a five-star customer experience with each customer.
• Triage, troubleshoot and prioritize issues as they arise during implementation.
• Coordinate with adjacent teams on all tasks related to onboarding.
• Utilize reports and data from various systems to help guide decision-making and manage your portfolio of customers.

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