WeAssist.io

Medical Virtual Assistant

WeAssist.io

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Salary

💰 $9,000 - $13,200 per year

Job Level

Junior

About the role

  • Patient Re-Engagement and Scheduling – Proactively identify and contact patients who require follow-up appointments, treatment plan adjustments, or re-engagement in care
  • Manage and optimize patient scheduling using Google Calendar, ORCHID (DaySmart) Spa Software, and CERBO EHR, ensuring accurate and timely appointment confirmations
  • Electronic Health Record (EHR) Management – Maintain and update patient records in CERBO EHR and Brite Hormone Prescribing, ensuring accuracy and completeness
  • Process and manage patient communications, including emails and secure messages, within the EHR system
  • Administrative Support – Manage and organize internal digital files and documents using Google Drive
  • Operational Improvement – Identify and recommend process improvements to enhance patient care coordination and operational efficiency
  • POD Team Collaboration – Participate in regular team meetings to discuss patient care, operational updates, and process improvements

Requirements

  • Strong Clinical Foundation – Prior nursing education or hands-on experience as a high-level Medical Assistant in a clinical setting
  • Functional & Integrative Health Literacy – Comfortable supporting care related to functional medicine, integrative health, and women’s hormone care (BHRT experience strongly preferred)
  • Researcher Mindset – Skilled at reviewing patient histories, labs, prior visits, and communications to prepare a complete clinical picture for providers
  • Predictive & Proactive Thinking – Able to anticipate missing labs, documentation gaps, or care needs before scheduled appointments
Benefits
  • Health insurance
  • Dental insurance
  • Mental health insurance
  • 13th Month Bonus
  • Employee stock options (coming soon)
  • 4 weeks PTO—because work-life balance matters
  • 10 sick days to keep you feeling your best
  • 10 vacation days to recharge and unwind
  • Performance-based raises
  • Prizes and bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
EHR managementpatient schedulingclinical assessmentpatient communicationprocess improvementfunctional medicineintegrative healthhormone therapyresearch skillspredictive analysis
Soft skills
proactive thinkingorganizational skillsteam collaborationcommunication skillsattention to detailproblem-solvingadaptabilitycritical thinkingtime managementinterpersonal skills