Wealthfront

Staff User Researcher, Investing

Wealthfront

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $170,000 - $185,000 per year

Job Level

Lead

About the role

  • Lead impactful, meaningful end-to-end research projects, across Wealthfront’s products, and the entire client journey.
  • Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute tactical and foundational research.
  • Represent our current and potential clients’ experiences by conveying insights in crisp, clear, and actionable ways.
  • Help our team continuously identify and learn about current and potential opportunities to better serve our clients, inspire product strategy, and encourage design iteration.
  • Experiment with innovative ways to shed new light on client experiences to help inform business decisions.
  • Participate in all product team and design team activities, mentor team members, and champion the team’s work across Wealthfront.
  • Learn about financial technology, investing, research, design, and so much more!

Requirements

  • You have a graduate degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, (or similar).
  • 6+ years of industry experience in UX research roles.
  • You are curious and a quick learner.
  • You’re driven by a passion to build user-focused products that solve critical problems.
  • You have deep knowledge and plenty of practical experience with qualitative and quantitative user research methods.
  • You’re experienced in running complex, end-to-end research projects that help define best practices, fill in the gaps in research knowledge, and drive initiatives forward.
  • You’re able to communicate effectively and in a compelling way.
  • You’re able to quickly tailor and design effective, appropriate research approaches within constraints.
  • You have a collaborative mindset, with experience working across disciplines and with multiple stakeholders.
  • You’re self-directed towards excellent outcomes.
Benefits
  • medical
  • vision
  • dental
  • 401K plan
  • generous time off
  • parental leave
  • wellness reimbursements
  • professional development
  • employee investing discount
  • and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX researchqualitative research methodsquantitative research methodsend-to-end research projectsuser-focused product designbest practices in researchresearch knowledgeresearch approaches
Soft Skills
curiosityquick learnereffective communicationcollaborative mindsetself-directedpassion for problem-solving
Certifications
graduate degree in Anthropologygraduate degree in Behavioral Economicsgraduate degree in Designgraduate degree in Human-Computer Interactiongraduate degree in Information Sciencegraduate degree in Psychologygraduate degree in Sociology