Senior Account Manager

We Are Social

Senior Account Manager at We Are Social ensuring client satisfaction and proactive communication. Engaging with clients while guiding brands on social trends and cultural moments.

Posted 4/29/2026full-timeNew York City • Florida, New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact and build strong relationships with clients, understanding their business goals, processes, and ways of working
Act as the internal liaison between the client and the agency's cross-functional teams, ensuring seamless communication and collaboration
Collaborate with the agency's creative, design, and production teams to ensure timely development and delivery
Conduct and lead regular client meetings, status updates, and progress reports, keeping stakeholders informed on campaign performance, results, and future initiatives
Responsible for tracking and managing budgets for assigned accounts with accurate financial reporting and invoicing
Prepare and deliver high-impact client presentations and reports, managing all logistics and contributing expert insights to the discussion
Move beyond reactive task management by proactively identifying updated client needs and briefing senior team members on new opportunities
Manage all reporting about the health of client accounts, including writing scopes, briefs, and translating client requests into actionable work-streams and project timelines for the creative team
Provide internal and client teams with meeting recaps and next steps
Point of contact for both internal and external teams
Consistently leverage Gemini within Google Workspace to analyze and summarize client feedback documents and extract high-level insights
Be available to answer ad hoc team or client requests in a timely manner
Follow and stay on top of pop-culture and industry trends

Requirements

What you’ll need

3+ years in an account management role or similar preferably within an advertising agency, with a specific emphasis on social media content strategy and execution
Bachelor's degree in marketing, advertising, communications, or a related field
Experience in social media marketing, including an understanding of various social media platforms, trends, and best practices
Proven ability to manage multiple projects simultaneously, balancing priorities, resources, and timelines to deliver projects on time and within budget
Curiosity about clients’ business and a passion for solving business challenges
Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana.

Benefits

Comp & perks

Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more
From carbon offsets to community kitchens, we’re passionate about making a difference
Did we say snacks? Because we have great snacks (Shoutout to Sheila who keeps the kitchen stocked)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsocial media marketingcontent strategyproject managementfinancial reportingbudget managementclient presentationsreport writinginsight extractiontrend analysis

Soft Skills

relationship buildingcommunicationcollaborationproactive problem solvingcuriositytime managementorganizational skillsadaptabilityleadershipclient-focused

Certifications

Bachelor's degree in marketingBachelor's degree in advertisingBachelor's degree in communications