Learning and Development Specialist

WCCU Credit Union

Learning & Development Specialist developing and implementing educational courses to improve organizational productivity at Westby Coop Credit Union. Focus on new employee onboarding and leadership training programs.

Posted 7/10/2026full-timeWestby • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Research, recommend, develop, and implement educational courses and quality improvement efforts.
Develop and implement in-house training programs based on identified needs.
Define training objectives for the programs.
Lead administration of the on-line learning program for all credit union team members.
Establish course assignments, communicate with learners, work with supervisors in course development.
Maintain current knowledge of credit union regulations along with trends and new developments in training practices.
Take a lead role in new employee onboarding.
Confer and work with supervisors to develop, maintain, and initiate comprehensive employee training programs.
Develop and update credit union training manuals & materials, job aids, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
Research, develop, and implement leadership & supervisory management training programs.
Provide continuing education to staff regarding safety and security.
Coordinate training sessions on credit union related topics for members and/or the general public.

Requirements

What you’ll need

Three to five years work experience training and/or public speaking required.
Knowledge of effective training practices preferred.
Advanced coursework in communications, public relations, human resources, training, or a related field preferred.
Extensive knowledge of credit union industry, terminology (including acronyms), positions and responsibilities helpful.
Professional, well-developed communication and presentation skills necessary for providing training to new and current employees.
Professional, well-developed interpersonal skills essential for projecting a positive image as a representative of the Credit Union.
Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.
Knowledge and ability to apply current financial service industry standards, laws, and regulations.
Proficient knowledge of the Microsoft Suite (Outlook, Word, Excel, PowerPoint).

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Training Needs AssessmentCurriculum DevelopmentOnboarding ProgramsEvaluation ProceduresLeadership Training

Soft Skills

Effective CommunicationInterpersonal SkillsPositive RepresentationCourteous InteractionTeam Collaboration