Vice President – Deposit Operations

WCCU Credit Union

Vice President of Deposit Operations overseeing credit union's non-member facing operations. Responsible for leadership, productivity, and developing efficient operational procedures.

Posted 6/26/2026full-timeWestby • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Accountable for making the non-member facing operations of the Credit Union both efficient and engaging.
Responsible for maximizing employee productivity and effectiveness through leadership and coaching.
Manage the day-to-day non-member facing operations of the Credit Union and establish office procedures to utilize staff and facilities most efficiently.
Ensure that the Chief Member Service Officer is kept fully informed on all facets of the Operations Department.
Review audit recommendations and follow up on corrective actions to avoid future concerns.
Develop, implement, and maintain operational procedures to maximize efficiency and quality of work.
Communicate enhancement ideas to the Chief Member Service Officer.
Administer various projects as assigned by the Chief Member Service Officer.
Supervises and coordinates activities of employees engaged in the credit union’s operations functions.
Plans, prepares, and schedules staff to maintain proper staffing & ensure smooth daily operations.
Communicates with other departments and management to resolve problems and expedite work.
Develops & maintains constructive and cooperative working relationships with others.

Requirements

What you’ll need

Bachelor’s degree in business, finance, or other financial related experience preferred.
Five years of experience in the financial field preferred.
Experience working with a financial institution preferred.
Prior supervisory and leadership experience preferred.
Deposit Operations experience preferred.
Professional, well-developed interpersonal skills essential for projecting a positive image as a representative of the Credit Union.
Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.
Knowledge and ability to apply current financial service industry standards, laws, and regulations.
Ability to present ideas, report facts and other information clearly and concisely.
Proficient knowledge of the Microsoft Suite (Outlook, Word, Excel, PowerPoint).
Proficient operation of a variety of general office equipment such as a computer, software applications, typewriter, copier, calculator, telephone, copy machine, fax machine and other similar devices or programs related to the position.

Benefits

Comp & perks

Health insurance
401(k) matching
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Deposit OperationsFinancial analysisOperational proceduresProject managementAudit complianceStaff schedulingEfficiency maximizationQuality controlLeadershipCoaching

Soft Skills

Interpersonal skillsCommunicationProblem-solvingTeam coordinationRelationship buildingPositive representationAdaptabilityConflict resolutionEffective collaborationCustomer service orientation