Development Operations Associate

WBEZ-FM 91.5

Development Operations Associate ensuring timely and accurate processing of gifts. Supporting donor stewardship workflows and producing operational reports for Chicago Public Media.

Posted 5/8/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $49,200 - $59,000 per yearWebsite

About the role

Key responsibilities & impact

Own the accurate and timely processing of all philanthropic gifts
Process all Development gifts and pledges in the CRM in coordination with the finance team
Ensure data accuracy of constituent data, financial data, and reporting data
Monitor pledge schedules and payment timelines
Build and maintain reports as they relate to other areas of responsibilities within the job description
Manage the operational execution of gift acknowledgments
Produce and distribute Development donor acknowledgment letters in a timely manner
Maintain acknowledgment timelines and standards
Maintain acknowledgment templates
Produce and distribute annual donor tax letters for Development donors
Provide data and tracking support for fundraising events and future campaigns
Manage event gift tracking
Support registration data workflows
Provide on-site support for Development events in coordination with the Events and Stewardship Manager

Requirements

What you’ll need

Minimum of 2 years of professional experience in development operations, database management, or administrative operations
Excellent writing and communication skills, with the ability to draft professional correspondence and internal documentation.
Experience working with CRM systems to maintain data integrity and streamline operations.
Strong attention to detail with a commitment to accuracy in data entry and record-keeping.
Excellence in Excel or Google Sheets, including the ability to organize complex data sets and utilize advanced functions.
Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
Ability to manage repetitive but high-accuracy workflows, ensuring consistency and quality in daily operations.

Benefits

Comp & perks

medical
dental
vision
vacation
holidays
life insurance
disability coverage
retirement savings
commuter benefits plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data accuracydatabase managementgift processingreport buildingevent gift trackingdata entryrecord-keepingExcelGoogle SheetsCRM systems

Soft Skills

writing skillscommunication skillsattention to detailorganizational skillstask prioritizationworkflow managementquality assurance