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Waystar

Senior Business Intelligence Analyst

Waystar

Senior BI Analyst analyzing healthcare payment data for Waystar. Building dashboards and KPI insights that improve provider revenue-cycle operations and business decisions.

Posted 8/11/2026full-timeLehi • Kentucky, Utah • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis and reporting, with a strong proficiency in Microsoft Excel and CRM tools like Salesforce. Capable of translating complex data into actionable insights and narratives to support business objectives.

Highest-signal resume keywords
Data AnalysisMicrosoft Excel ProficiencyCRM Tools KnowledgeAdvanced Analytical SkillsReport Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ManipulationComplex ModelingKPI AnalysisReport ValidationData Visualization
Soft Skills
Excellent Communication SkillsDetail-OrientedHighly OrganizedAbility to PrioritizeAdaptability
Tools & Technologies
Microsoft OfficePowerPointSalesforcePowerBI
Certifications & Qualifications
Bachelor’s Degree in AnalyticsMaster’s Degree in Analytics (Bonus)
Industry Keywords
User EngagementRetentionThroughputCampaign PerformanceCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Develop and maintain recurring reports and dashboards to support day-to-day decision-making across product, marketing, operations, and client engagement
  • Conduct foundational analyses on KPIs such as user engagement, retention, throughput, and campaign performance to identify trends and variances
  • Partner with internal stakeholders to understand data needs, translate them into report requirements, and support ad hoc analysis requests
  • Assist in building clear and interpretable proof of concepts from complex data sources to support tactical and strategic goals
  • Validate report accuracy and identify inconsistencies across reporting platforms
  • Document reporting processes, definitions, and logic to ensure clarity and continuity
  • Recommend improvements to existing reports or dashboards to enhance usability, efficiency, or business relevance
  • Collaborate with cross-functional teams to support data collection, standardization, and reporting consistency
  • Present findings and translate complex datasets into clear narratives supporting sales, marketing, product development, and client operations

Requirements

What you’ll need
  • Bachelor’s degree in analytics, data science, or related field
  • 1–2+ years of experience working in operations or other data-related fields
  • Demonstrated proficiency in Microsoft Excel for data manipulation and complex modeling, including lookup functions, pivot tables, and pivot charts
  • Advanced analytical skills and ability to distill complex analyses for management
  • Working knowledge of customer relationship management (CRM) tools, preferably Salesforce
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office and PowerPoint
  • Detail-oriented with ability to rapidly learn and apply new concepts, business models, and technologies
  • Highly organized with ability to prioritize and execute many concurrent tasks
  • Ability to work comfortably in a fast-paced, cross-functional environment
  • Master’s degree in analytics, data science, or related field is a bonus
  • Familiarity with advanced analytics tools such as PowerBI is a bonus

Benefits

Comp & perks
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package with 3 medical plans and Health Saving Account company match
  • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
  • Flexible time off for exempt team members + 13 paid holidays
  • Paid parental leave, including maternity and paternity leave
  • Education assistance opportunities
  • Free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups