Waymo

Ops Specialist, Regulatory Reporting

Waymo

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $49 - $61 per hour

About the role

  • Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance.
  • Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. Develop and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs
  • Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows.
  • Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance.
  • Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted source for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals
  • Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features.

Requirements

  • BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations
  • Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring.
  • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
  • Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations.
  • A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment
  • Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment.
Benefits
  • This position may also be eligible to participate in Waymo’s equity incentive plan and generous Company benefits program, if applicable.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Machine LearningGenerative AIdata preparationmodel validationmodel deploymentdataset quality assurancebias detectionedge-case scenario testingperformance evaluationstatistical metrics
Soft skills
communicationinterpersonal skillscollaborationjudgmentadaptabilitytechnical leadershipconsultationproblem-solvingfeedback provisionpolicy documentation
Certifications
BS/BA degree