Software Quality Operations Specialist

Waymo

Software Quality Operations Specialist improving Waymo’s autonomous driving safety through ML and Gen-AI tools. Developing quality controls, triage strategies, and operational SOPs for scalable autonomous vehicle deployment.

Posted 9/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Machine Learning and Generative AI model development, testing, and deployment, with a strong focus on quality assurance and operational excellence in AV Software Quality Operations. Proficient in creating and implementing policies, guidelines, and quality control processes to enhance both human and AI-generated outputs.

Highest-signal resume keywords

Machine Learning Development LifecycleML Testing And ValidationDataset Quality AssuranceTechnical LeadershipSQL Querying

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Machine LearningGenerative AIQuality Control ProcessesData PreparationPerformance EvaluationBias DetectionEdge-Case Scenario TestingStatistical MetricsTechnical Policy DocumentationAI Tools Integration

Soft Skills

Excellent CommunicationInterpersonal SkillsGood JudgmentFlexibilityAbility To Work Under Stress

Tools & Technologies

Proprietary ToolsAI-Powered Insights

Industry Keywords

AV Software Quality OperationsDriving Rules And RegulationsStandard Operating ProceduresVendor WorkflowsOffshore Teams Collaboration

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Partner with Engineering to design, test, and deploy Machine Learning and Generative AI models and tools
Use AI-powered insights and traditional triage signals to identify emerging on-road issue trends, risk scenarios, and edge cases
Develop and refine data-driven issue discovery and monitoring strategies
Define and document policies, guidelines, and Standard Operating Procedures integrating AI tools into vendor workflows
Design and implement quality control processes for human- and AI-generated outputs
Perform meta-quality checks and validate vendor work
Provide feedback to improve human and model performance
Serve as the Software Quality Operations subject matter expert for stakeholders, program leads, and vendor teams
Create and update technical policies, guidelines, and SOPs for new scopes, platforms, and driving signals
Provide technical leadership and consultation to improve workflows and quality
Identify and escalate tooling issues, provide technical requirements to Engineering, and drive user testing for new tooling features

Requirements

What you’ll need

BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations
Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring
Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics
Ability to quickly learn and implement new concepts and utilize proprietary tools
Strong understanding of driving rules and regulations
Ability to provide occasional on-call availability for evenings, weekends, and holidays
Flexibility to attend meetings outside standard hours to collaborate with the global team
Ability to work in a fast-paced, high-stress environment while maintaining good judgment
Excellent communication and interpersonal skills
Preferred: experience working with offshore teams or multiple local operations hubs
Preferred: basic SQL querying
Preferred: competency in LLM/transformer models and/or ML for robotics

Benefits

Comp & perks

Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
13 paid holidays per year
Discretionary annual bonus program
Equity incentive plan
Generous Company benefits program