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Senior Product Designer
WaymarkSenior Product Designer improving healthcare outcomes through technology for underserved communities. Collaborating with cross-functional teams to design user-centered solutions.
About the role
Key responsibilities & impact- Conduct user research with community health workers, pharmacists, therapists, care coordinators, and patients to understand pain points and design solutions that eliminate manual workarounds.
- Design with and learn from communities we serve, building solutions that celebrate the wisdom of lived experiences.
- Create user flows and interfaces that prioritize patient care over cumbersome, billing-focused systems.
- Design end-to-end experiences for our proprietary CRM platform that supports automated patient outreach, appointment scheduling, and care coordination.
- Create user-friendly and customizable interfaces that reveal actionable insights to care teams, enabling them to focus on patients' goals rather than administrative tasks.
- Design AI-assisted workflows that feel trustworthy and enhance (rather than replace) human-centered care.
- Ensure all designs meet healthcare compliance standards (HIPAA, accessibility requirements).
- Collaborate with cross-functional teams composed of engineers, product managers, and data scientists to implement and iterate on changes to the user experience based on feedback from care teams.
- Partner with our current designer to evolve our design system and establish patterns for community-based care technology.
- Contribute to product strategy discussions with a team that embodies our core values and wants to have a voice in the future of community-based care.
Requirements
What you’ll need- 3-5 years of product design experience, preferably with AI, healthcare technology, or mission-driven organizations.
- Strong portfolio demonstrating human-centered design process and solving complex workflow challenges.
- Proficiency in design tools (Figma, Sketch, etc.) and rapid prototyping methods.
- Experience with user research to identify problems to solve, and user testing to validate efficacy of potential solutions.
- Understanding of healthcare compliance and working within regulated environments.
- Strong communication skills and experience managing cross-functional stakeholders and presenting work to leadership.
Benefits
Comp & perks- Stock Options: Opportunity to invest in the company’s growth.
- Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
- Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
- Life Insurance: Basic life insurance to give you peace of mind.
- Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
- Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
- Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
- Commuter Benefits: Convenient options to support your commute needs.
- Professional Development Stipend: A dedicated stipend supports professional development and growth.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designhuman-centered designuser researchuser testingAI-assisted workflowsdesign systemsprototyping
Soft Skills
communicationcollaborationproblem-solvingstakeholder management